DAY 2 | THURSDAY, 25 NOVEMBER 2021
8.50am
Log in to the platform
9.00am
Opening address
Aditi Sharma Kalra
Editor-in-Chief
Human Resources Online
PLENARY SESSIONS
9.15am
[CHRO Panel] Leading through a crisis: Constructing the HR leader’s return-to-workplace playbook
CHROs will be at the forefront of deciding how to reopen organisations as the COVID-19 pandemic slows down, weighing up factors such as employee health, performance and engagement. In this panel session, hear from HR leaders as they share their return-to-workplace strategies.
Moderator:
Angela Ryan
Group Chief Human Resources Officer
IHH Healthcare
Panellist:
Jaspreet Kakar
Chief Human Resources Officer
AXA Philippines
Wendy Xia
Chief Human Resources Officer
DB Schenker
Rudy Manik
Chief Human Resources Officer
FWD Insurance
9.55am
[Keynote] Engage and empower: Redefining the key motivators of the modern learners
As L&D function begins to play a bigger role in how we shape the future of the hybrid workforce, learning experience takes centre stage. This session explores ground-breaking tools to create relevant learning content with great virtual learning experiences that would support enhanced opportunities for interaction, collaboration and community-building in the workplace.
Graham Glass
CEO and Founder
CYPHER LEARNING
10.35am
Screen break
10.50am
[Keynote] The new frontier: Reassessing productivity in the world of hybrid work
Before the pandemic forced a shift towards remote work, many organisations were sceptical about employees who wanted to work from home due to concerns about employee productivity. This session will delve into presenteeism versus productivity; the use of technology for collaboration not surveillance; and how HR teams should evolve their thinking on employee productivity.
Steven Yong
Director, HR Operations – ASEAN and ANZ, COO , Chief Administrative Officer, Asia HR
HSBC
11.30am
[The great debate] End of 9 to 5?: Flexible working to be the Catch-22 of the 2022 workplace
Flexibility is here to stay. The pandemic has instituted a societal shift, and arguably paved the way for less traditional working models to thrive. Now that working from home has become part of the new normal for most office-based employees, hear how are organisations are doing away with the old rules and approaching flexible working policies.
Moderator:
Tanie Eio
Vice President, Human Resources, APAC
UPS
Panellists:
Steven Yong
Director, HR Operations – ASEAN and ANZ, COO, Chief Administrative Officer, Asia HR
HSBC
Michael Kim
Head of HR APAC
Spotify
Chee Gay Lim
Group Human Resources Officer and EVP Human Resources
TDCX
12:10pm
Lunch
EMBRACING CHANGE
ENABLING CHANGE
SUSTAINING CHANGE
1.10pm
[Interactive session] Delivering operational excellence – and how HR can be the cultural catalyst
A culture of ‘Operations Excellence’ is the foundation for quality and customer-centricity for any organisation and increasingly the business is expecting HR to be the catalyst and support this culture of excellence. The focus of HR needs to shift from not just hiring & retaining talent, but to fundamentally drive an employee experience with ‘performance mindset’ at the core. Join us in this short session as we explore what can HR do to deliver to these changing expectations, and how can HR be a successful business partner in a digitalized world.
Robin Goel
Head of Operations Excellence
DHL Supply Chain APAC
[Case study] New rules of engagement: Preserving meaningful connections and purpose at work
As leaders in a hybrid environment, it is crucial to invest in understanding employee sentiment, and develop a purpose-driven strategy that helps connect employee needs and business goals. We examine how leaders can enable a strong sense of purpose and connection of the employees with the organisation to build confidence, affirm potential and increase retention.
Abhilasha Krishnan
HR Director, SEA
Diageo
[Case study] New ways of working: Redesigning roles to expand access to hybrid opportunities
As HR leaders embrace hybrid work as the new norm, many have been looking into redesigning roles in their organisations that could work in a remote setting. This session will explore emerging trends in organisational design and talent mobility to unlock new dimensions of flexibility for employees and breakthrough performances for the organisation.
Irvandi Ferizal
Human Capital Director
Maybank
1.50pm
[Case study] The end of command and control: Creating an internal coaching culture
If 2021 was a test of resilience, 2022 will be one of growth in the face of adversity. With the world gradually returning to normal, organisations need to identify growth strategies to build and retain highperforming teams. This session examines best practices to build a robust internal coaching culture to drive enablement at work
Sunil Setlur
Global Chief People Officer
Gojek
[Panel] Rewards redesigned: Creating customised incentive plans connecting with a culture of recognition
Employee benefits have been placed under the spotlight as a result of the pandemic, reshaping the benefits and rewards landscape. Employers must differentiate pay for top performers during disruptions, and leverage rewards and recognition programmes more heavily when budgets are tight. This session explores ways to motivate, incentivise and appreciate employees beyond a pay cheque.
Moderator:
Jacely Voon
Chief People Officer
Fujifilm Business Innovation
Panellists :
Sow Chat Gan
Vice President Human Resources
Teleperformance
Vaclav Koranda
Vice President Human Resources
T-Systems
Mayur Chaturvedi
Regional Director Rewards Talent and Dental HR, APAC
Zimmer Biomet
[Case study] Workplace fairness: Embracing fair and progressive employment practices to achieve business sustainability
Cultivating an effective workforce is at the forefront of every employer’s list of priorities and it begins with hiring the best-fit employees for the role. In order to recruit and retain talent in a competitive hiring market, employers should consider ways to assess their hiring and put in place progressive employment practices. This session will delve deeper into creating a fair and merit-based recruitment process and building a progressive workplace to help employers attract the right talent, which in turn, drives business sustainability.
Faith Li
General Manager
Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP)
2.30pm
Screen break
2.45pm
[Case study] Agility and adaptability: Future-proof your organisation’s DNA through transformational culture & strategies
The acceleration of digital disruption and transformation has made effective & transformational talent planning vital. HR leaders are reinventing the role of building a transformative culture to support innovative talent management strategies by creating a continuous learning environment (fail fast and learn fast), identifying skills & traits critical to create value for the customers growth for the organisation, innovative approaches to develop talent in a multigenerational workforce environment, integrating external with internal talent intelligence to make decisions. Learn from HR experts on how leading organisations drive change by building a culture where agile mindset is the norm and adaptability is preferred over procedures.
Rahul Kalia
VP, Head of Human Resources, APAC
Bayer Crop Science
[Case study] Fighting fit: Conquering presenteeism and stress for new-age work-life harmony
Today, managers of remote and hybrid teams are struggling with a toxic culture of “virtual presenteeism” as a result of 24/7 connectivity in a remote working environment, resulting in decreasing productivity levels and employee morale at work. Discover how companies are rethinking from wellness to holistic wellbeing to help employees thrive in a virtual-first environment.
Karen Hutcheson
Director of People
foodpanda
[Case study] Talent as building blocks of resilient business
In a disrupted business environment, it is crucial for leaders and HR to challenge the way the organisation views and manages skills and talent flow. In this session, discover practical insights on talent development and job repurposing while balancing business recovery, pivots, and growth.
Cheryll Ruth Lat-Agsaoay
Vice President, Head HR
SM Supermalls
3.25pm
[Case study] Employer-employee relationship reset: Fuelling productivity through radical flexibility
When the pandemic struck, progressive organisations were quick to embrace radical flexibility in going hybrid, and experimenting with new-in-kind ways to support employees – creating a more humanised deal beneficial for employees and employers. This session assesses how this would be a powerful time for organisations to rethink the employment deal to drive higher productivity levels.
Chan Chong Kong
Head of People
FashionValet
[Case study] Hybrid content: Elevating engagement in the new normal of hybrid meetings and events
Strategy sessions, training and town halls will never be the same in today’s virtual-first workplace. We have shown we can turn in-person events to virtual and succeed. This session will explore practices, technologies and trends you need to know about to have hybrid engagement, and communication tools that will excite and engage your workforce.
Temitope Sadiku
Global Head of Employee Experience
Kraft Heinz
[Case study] From the ground up: Establishing a people-first HRIT function
HR technology has been growing in complexity and in its capability to support talent needs. For a fair and equitable HR digital transformation process, HR leaders require new digital skills, expertise in organisational design and broad networks of partnerships. Discover how the best HRIT functions align their tech investments and operating models towards people-first solutions.
Dr. Esther Loo
Head of Organisational Design and Effectiveness
Malaysia Airlines Berhad
4.10pm
[Closing Panel] Looking into the crystal ball: HR as workplace transformers
HR’s new-found seat at the leadership table has placed pressure on it to transform how people work, their roles, skills, and the way people interact. Learn what the workplace will look like in five years, how HR can take control of the people side of the business, and new ways of working.
Moderator:
Aditi Sharma Kalra
Editor-in-Chief
Human Resources Online
Panellists:
Peck Kem Low
CHRO and Advisor (Workforce Development)
Public Service Division, Prime Minister’s Office of Singapore
Jayesh Menon
General Manager/Chief Representative
Moët Hennessy
Anjali Parmar
Director, Human Resources SEA, S.Korea, Japan & ASI Corporate Functions
Vertiv
4.50pm
Closing address
5.00pm