FAQs

A Human Resources Summit isn’t like a normal conference so, whether this is the first conference you’ve ever attended or whether you’ve been to more than you care to remember, it’s not unusual for you to have questions about making your conference experience as smooth, enjoyable and productive as possible. We’ve written down the answers to many of them:

What is the structure like?

This is a business forum held in a more intimate environment with only 50 senior HR and business leaders tucked away in an exotic resort in Phuket. Throughout the three days, there will be presentations, panel discussions and interactive peer sharing that will be very useful for you. For more information on the agenda please refer here.

What arrangements do I have to make from my end?

Human Resources Online will only pay for your accommodation and will provide the f&b during the event dates. Any other costs incurred throughout, before and after the summit dates will be expensed by you.

What does requesting for an invite mean?

Once you request for an invite, a team member will reach out to you to enquire on more details. Please note that requesting for an invite does not confirm your participation at the event. Request invite here.

Can I replace my seat for my colleague in the event I cant atend?

We do not encourage for you to replace your seat at the last minute as all the bookings and arrangements have been done. However if due to unforeseen circumstances, we strongly encourage you to find a replacement who is of the same seniority as you. Please ensure you inform Priya Veeriah of this replacement ahead of the conference.

Will there be a cancellation fee if I’m unable to make it?

We really hope you won’t pull out of the event but, should it be unavoidable, there is a cancellation fee of SGD 350. Additionally you also agree for us to recharge to you the hotel’s cancellation fee on occasions where we have already paid for your accommodation and where we cannot find a replacement for your room, but please be assured that we will always try to avoid doing this.

Is the submission of credit card details compulsory upon registration to the event?

Yes, it is. We require your credit card details to secure the room, but no charges will be made at the point of submission. Upon checking out of the hotel you will only be charged for any additional hotel services or consumables you may have used.

What types of credit card will be acceptable?

All major credit cards are acceptable. Visa, Mastercard and AMEX.

Is it possible to make special arrangements once I have confirmed my registration?

Yes, if you’d like to extend your stay at the same resort or arrange for airport transfer, we can assist you with this. However further details can be discussed only once your seat has been confirmed at the summit.

Are meals provided during the summit?

Yes, meals will be covered throughout the course of the summit as stated in the agenda.

Will there be any other charges?

All charges incurred for goods/services, F&B consumed outside of the main function venues provided by the hotel are at your own expense and you will be required to clear the bill upon departure. These include (but not limited to) spa services and leisure activities, room/housekeeping services, business centre services etc. These are based on your personal account with the hotel and are not connected to Human Resources Online.

Do I require a VISA to enter into Phuket? If yes, how do I apply?

Please note that a Visa-On-Arrival (VOA) may be required for some nationalities. Please click here for more information. The VOA application fee currently is Thai Baht 1,000.

Who should I contact if I have any other questions?

Please feel free to contact Priya Veeriah, Regional Production Manager of Human Resources Online at priyav@humanresourcesonline.net or +65 64230329.