16 September 2025

8:30 AM

REGISTRATION & REFRESHMENT

9:00 AM

Welcome remarks
Aditi Sharma

Aditi Sharma

Editor-in-Chief

Human Resources Online

9:10 AM

[Opening Keynote]
HR digital reset: Leveraging automation and AI to transform human resource management in Hong Kong

Economic shifts and workforce changes are pushing HR to do more with less, without losing sight of employee experience. This session explores how a major Hong Kong organisation with over 18,000 staff has leveraged automation and AI to streamline recruitment, onboarding and HR operations to boost efficiency, improve engagement, and some practical strategies for managing through disruption. 

Philip Wixon

Philip Wixon

Head of HR Transformation

The Hong Kong Jockey Club

9:35 AM

[Panel Discussion]
Beyond burnout: Building resilient organisations through proactive wellbeing strategies

With rising burnout rates amidst restructuring and financial pressures, employee wellbeing has become critical for organisational survival. This session highlights practical, culturally attuned wellbeing programmes that effectively mitigate stress, enhance mental health, and foster resilience, contributing to a healthier, more productive workforce.

Moderator:

 Joey Chung

Joey Chung

Group Head of Human Resources

Haitong International Securities Group

Panellists:

Theresa Sham

Theresa Sham

Human Resources Director

Aqua Restaurant Group

Kris Lui

Kris Lui

Asia Pacific Human Resources Vice President

Dr. Martens plc

Fanny Lau

Fanny Lau

Head of HR & Administration – New World Development & K11 Concepts

New World Development Company

10:05 AM

[Flash Talk]
AI-powered excellence: Redefining global payroll productivity

Explores how generative AI can simplify cross-border human capital management, boost efficiency in multi-country payroll, and enhance compliance and employee experience through real-world use cases.

Oliver Guo

Oliver Guo

Business Consultant Manager

ADP

10:20 AM

MORNING COFFEE & NETWORKING

10:40 AM

[Case Study]
Flexible benefits: How smart design drives employee engagement and cost control

Traditional one-size-fits-all benefits models no longer meet the needs of a diverse workforce, yet rising costs make it harder to offer flexibility without compromising budgets. This session discusses how smart design of flexible benefits can balance personalisation with cost control, using data, segmentation, and digital tools to boost engagement and align benefits strategy with workforce priorities.

Victoria Yow

Victoria Yow

General Manager

Pacific Prime Hong Kong

11:10 AM

[Case Study]
Learning way beyond the classroom: Leveraging experiential and social learning to transform hearts, minds, and build strong teams in the future of work

With the rise of AI and evolving workplace needs, organisations must rethink how learning is delivered. This session explores experiential and social learning approaches that drive behaviour change, strengthen team cohesion, and position HR as a strategic partner in business growth.

Adeline Looi

Adeline Looi

Senior Director of Talent, Asia Pacific

The Estée Lauder Companies

11:35 AM

[Fireside Chat]
Winning through wellbeing: Integrating mental health as a core business strategy

Mental health issues are increasingly impacting workplaces. Discover how proactive mental health interventions, culturally sensitive support programmes, and leadership-driven wellbeing initiatives improve both employee resilience and organisational performance.

Speakers:

Sharlene Song

Sharlene Song

VP Human Resources

Meiyume

Shirley Xu

Shirley Xu

Senior Director, HR – APAC

Under Armour

12:00 PM

[Case Study]
Unpack restructuring syndrome: Normalise workforce emotions to excel

Hong Kong progresses in industry restructuring, organisations face critical morale and engagement challenges. This session explores humanising communication strategies, rebuilding trust, and elevating the employee experience through transitional periods.

Emily Tang

Emily Tang

Director, Cluster Lead, Hong Kong & Macau, People Capability

Standard Chartered

12:25 PM

[Case Study]
Strategic total rewards: Aligning compensation with evolving employee values

Workforce expectations have shift; traditional reward models is no longer resonate with what talent truly values. This session explores how organisations can redesign compensation and benefits frameworks that drive retention, enhance performance, and connect rewards with purpose, recognition, and wellbeing in a cost-conscious world.

Ravi Nippani

Ravi Nippani

Partner, Regional Industries and Solutions Leader

Mercer Asia

12:55 PM

NETWORKING LUNCH

2:15 PM

[Panel Discussion]
Human-centric tech: Designing employee experience for a digital-first world

In increasingly digital workplaces, employees risk losing the human connection essential for engagement and growth. This panel discusses how to create high-touch experiences that bridge digital and emotional needs, while reimagining onboarding, feedback, and recognition through a human-first lens.

Moderator:

Tracy Chan

Tracy Chan

Senior Journalist - North Asia

Human Resources Online

Panellists:

Joseph Ng

Joseph Ng

Director of Talent & Culture

Accor

Klennis Lau

Klennis Lau

Regional HR Director – APAC

L’OCCITANE (Far East) 

Kelvin Lam

Kelvin Lam

Director, Business Development, Career Consulting

Mercer Hong Kong

2:45 PM

[Flash Talk]
HR in the AI age: Ethical frameworks for integrating artificial intelligence into human resources

As AI adoption accelerates HR practices, ethical considerations have become paramount. This session provides guidance on implementing AI responsibly, addressing concerns around bias, transparency, privacy, and employee trust.

3:00 PM

AFTERNOON BREAK & NETWORKING

3:20 PM

[Case Study]
Transparency matters: Building trust through effective pay communication

Amid growing scrutiny over pay fairness, transparent communication around compensation is vital. Learn best practices for openly discussing pay structures, rewards, and promotions, fostering a culture of trust and reducing dissatisfaction.

3:50 PM

[Closing Session]
Navigating compliance complexity: Ensuring HR legal resilience in Hong Kong’s evolving regulatory landscape

As regulations evolve rapidly in response to economic pressures, HR teams must stay ahead. This session provides updates on employment law developments and shares practical compliance strategies to mitigate legal risks effectively.

Adam Hugill

Adam Hugill

Partner, Employment Law Specialist

Hugill & Ip

4:15 PM

Closing remarks by Human Resources Online

4:20 PM

LUCKY DRAW & END OF CONFERENCE