16 September 2025
8:30 AM
REGISTRATION & REFRESHMENT
9:00 AM
Welcome remarks
9:10 AM
[Opening Keynote]
HR digital reset: Leveraging automation and AI to transform human resource management in Hong Kong
Economic shifts and workforce changes are pushing HR to do more with less, without losing sight of employee experience. This session explores how a major Hong Kong organisation with over 18,000 staff has leveraged automation and AI to streamline recruitment, onboarding and HR operations to boost efficiency, improve engagement, and some practical strategies for managing through disruption.

Philip Wixon
Head of HR Transformation
9:40 AM
[Panel Discussion]
Beyond burnout: Building resilient organisations through proactive wellbeing strategies
With rising burnout rates amidst restructuring and financial pressures, employee wellbeing has become critical for organisational survival. This session highlights practical, culturally attuned wellbeing programmes that effectively mitigate stress, enhance mental health, and foster resilience, contributing to a healthier, more productive workforce.
Panellist:

Joey Chung
Group Head of Human Resources
Haitong International Securities Group
10:10 AM
[Flash Talk]
Fair pay, firm budgets: Reimagining compensation to retain talent during economic uncertainty
In the face of budget constraints and increasing perceptions of pay inequity, HR leaders must find innovative ways to keep their teams motivated and loyal. This session examines cutting-edge approaches to compensation, including flexible rewards and transparent pay structures, to ensure employees feel valued even in financially cautious times.
10:25 AM
MORNING COFFEE & NETWORKING
10:45 AM
[Case Study]
Flexible benefits: How smart design drives employee engagement and cost control
Traditional one-size-fits-all benefits models no longer meet the needs of a diverse workforce, yet rising costs make it harder to offer flexibility without compromising budgets. This session discusses how smart design of flexible benefits can balance personalisation with cost control, using data, segmentation, and digital tools to boost engagement and align benefits strategy with workforce priorities.

Victoria Yow
General Manager
Pacific Prime Hong Kong
11:15 AM
[Flash Talk]
Reworking the workplace: Crafting hybrid workplaces that boost productivity and retention
With a growing demand for flexible work arrangements, companies must redefine office dynamics. This session explores practical frameworks for creating hybrid work models that enhance productivity, preserve culture, and maintain engagement among a distributed workforce.
11:30 AM
[Fireside Chat]
Data-driven HR: Utilising analytics to inform smarter workforce decisions
HR analytics have become essential in navigating uncertainty and optimising resources. This session demonstrates how leading companies leverage people analytics to enhance recruitment outcomes, predict talent needs, and improve overall employee performance.

Denise Kee
GM-Learning & HR Transformation
MTR Corporation
12:00 PM
[Case Study]
Unpack restructuring syndrome: normalize workforce emotions to excel
Hong Kong progresses in industry restructuring, organisations face critical morale and engagement challenges. This session explores humanizing communication strategies, rebuilding trust, and elevating the employee experience through transitional periods.

Emily Tang
Director, Cluster Lead, Hong Kong & Macau, People Capability
Standard Chartered
12:30 PM
NETWORKING LUNCH
1:30 PM
[Panel Discussion]
Winning through wellbeing: Integrating mental health as a core business strategy
Mental health issues are increasingly impacting workplaces. Discover how proactive mental health interventions, culturally sensitive support programmes, and leadership-driven wellbeing initiatives improve both employee resilience and organisational performance.
Panellist:

Klennis Lau
Regional HR Director – APAC
L’OCCITANE (Far East)
2:10 PM
[Case Study]
HR in the AI age: Ethical frameworks for integrating artificial intelligence into human resources
As AI adoption accelerates HR practices, ethical considerations have become paramount. This session provides guidance on implementing AI responsibly, addressing concerns around bias, transparency, privacy, and employee trust.
2:50 PM
AFTERNOON BREAK & NETWORKING
3:20 PM
[Case Study]
Transparency matters: Building trust through effective pay communication
Amid growing scrutiny over pay fairness, transparent communication around compensation is vital. Learn best practices for openly discussing pay structures, rewards, and promotions, fostering a culture of trust and reducing dissatisfaction.

Adeline Looi
Senior Director of Talent, Asia Pacific
The Estée Lauder Companies
4:00 PM
[Closing Session]
Navigating compliance complexity: Ensuring HR legal resilience in Hong Kong’s evolving regulatory landscape
As regulations evolve rapidly in response to economic pressures, HR teams must stay ahead. This session provides updates on employment law developments and shares practical compliance strategies to mitigate legal risks effectively.

Adam Hugill
Partner, Employment Law Specialist
Hugill & Ip
4:40 PM
Closing remarks by Human Resources Online
4:45 PM