16 September 2025
8:30 AM
REGISTRATION & REFRESHMENT
9:00 AM
Welcome remarks

Aditi Sharma
Editor-in-Chief
Human Resources Online
9:10 AM
[Opening Keynote]
HR digital reset: Leveraging automation and AI to transform human resource management in Hong Kong
Economic shifts and workforce changes are pushing HR to do more with less, without losing sight of employee experience. This session explores how a major Hong Kong organisation with over 18,000 staff has leveraged automation and AI to streamline recruitment, onboarding and HR operations to boost efficiency, improve engagement, and some practical strategies for managing through disruption.

Philip Wixon
Head of HR Transformation
9:35 AM
[Panel Discussion]
Beyond burnout: Building resilient organisations through proactive wellbeing strategies
With rising burnout rates amidst restructuring and financial pressures, employee wellbeing has become critical for organisational survival. This session highlights practical, culturally attuned wellbeing programmes that effectively mitigate stress, enhance mental health, and foster resilience, contributing to a healthier, more productive workforce.
Moderator:

Joey Chung
Group Head of Human Resources
Haitong International Securities Group
Panellists:

Theresa Sham
Human Resources Director
Aqua Restaurant Group

Kris Lui
Asia Pacific Human Resources Vice President
Dr. Martens plc

Fanny Lau
Head of HR & Administration – New World Development & K11 Concepts
New World Development Company
10:05 AM
[Flash Talk]
AI-powered excellence: Redefining global payroll productivity
Explores how generative AI can simplify cross-border human capital management, boost efficiency in multi-country payroll, and enhance compliance and employee experience through real-world use cases.

Oliver Guo
Business Consultant Manager
ADP
10:20 AM
MORNING COFFEE & NETWORKING
10:40 AM
[Case Study]
Flexible benefits: How smart design drives employee engagement and cost control
Traditional one-size-fits-all benefits models no longer meet the needs of a diverse workforce, yet rising costs make it harder to offer flexibility without compromising budgets. This session discusses how smart design of flexible benefits can balance personalisation with cost control, using data, segmentation, and digital tools to boost engagement and align benefits strategy with workforce priorities.

Victoria Yow
General Manager
Pacific Prime Hong Kong
11:10 AM
[Case Study]
Learning way beyond the classroom: Leveraging experiential and social learning to transform hearts, minds, and build strong teams in the future of work
With the rise of AI and evolving workplace needs, organisations must rethink how learning is delivered. This session explores experiential and social learning approaches that drive behaviour change, strengthen team cohesion, and position HR as a strategic partner in business growth.

Adeline Looi
Senior Director of Talent, Asia Pacific
The Estée Lauder Companies
11:35 AM
[Fireside Chat]
Winning through wellbeing: Integrating mental health as a core business strategy
Mental health issues are increasingly impacting workplaces. Discover how proactive mental health interventions, culturally sensitive support programmes, and leadership-driven wellbeing initiatives improve both employee resilience and organisational performance.
Speakers:

Sharlene Song
VP Human Resources
Meiyume

Shirley Xu
Senior Director, HR – APAC
Under Armour
12:00 PM
[Case Study]
Unpack restructuring syndrome: Normalise workforce emotions to excel
Hong Kong progresses in industry restructuring, organisations face critical morale and engagement challenges. This session explores humanising communication strategies, rebuilding trust, and elevating the employee experience through transitional periods.

Emily Tang
Director, Cluster Lead, Hong Kong & Macau, People Capability
Standard Chartered
12:25 PM
[Case Study]
Strategic total rewards: Aligning compensation with evolving employee values
Workforce expectations have shift; traditional reward models is no longer resonate with what talent truly values. This session explores how organisations can redesign compensation and benefits frameworks that drive retention, enhance performance, and connect rewards with purpose, recognition, and wellbeing in a cost-conscious world.

Ravi Nippani
Partner, Regional Industries and Solutions Leader
Mercer Asia
12:55 PM
NETWORKING LUNCH
2:15 PM
[Panel Discussion]
Human-centric tech: Designing employee experience for a digital-first world
In increasingly digital workplaces, employees risk losing the human connection essential for engagement and growth. This panel discusses how to create high-touch experiences that bridge digital and emotional needs, while reimagining onboarding, feedback, and recognition through a human-first lens.
Moderator:

Tracy Chan
Senior Journalist - North Asia
Human Resources Online
Panellists:

Joseph Ng
Director of Talent & Culture
Accor

Klennis Lau
Regional HR Director – APAC
L’OCCITANE (Far East)

Kelvin Lam
Director, Business Development, Career Consulting
Mercer Hong Kong
2:45 PM
[Flash Talk]
HR in the AI age: Ethical frameworks for integrating artificial intelligence into human resources
As AI adoption accelerates HR practices, ethical considerations have become paramount. This session provides guidance on implementing AI responsibly, addressing concerns around bias, transparency, privacy, and employee trust.
3:00 PM
AFTERNOON BREAK & NETWORKING
3:20 PM
[Case Study]
Transparency matters: Building trust through effective pay communication
Amid growing scrutiny over pay fairness, transparent communication around compensation is vital. Learn best practices for openly discussing pay structures, rewards, and promotions, fostering a culture of trust and reducing dissatisfaction.
3:50 PM
[Closing Session]
Navigating compliance complexity: Ensuring HR legal resilience in Hong Kong’s evolving regulatory landscape
As regulations evolve rapidly in response to economic pressures, HR teams must stay ahead. This session provides updates on employment law developments and shares practical compliance strategies to mitigate legal risks effectively.

Adam Hugill
Partner, Employment Law Specialist
Hugill & Ip
4:15 PM
Closing remarks by Human Resources Online
4:20 PM