Wednesday, 7 October 2026
8:30 AM
REGISTRATION & REFRESHMENT
9:00 AM
Welcome remarks
9:10 AM
[Opening Keynote]
Hong Kong’s new workforce mandate: Talent scarcity, productivity pressure, and HR’s evolving role
- Clarifying the importance of workforce planning and skills visibility as strategic business priorities for HR leaders.
- Why regional consistency must be balanced with local market agility.
- How HR can prepare for a more data-led, agile and future-ready workforce agenda.
Moderator:
Aditi Sharma
Editor-in-Chief
Human Resources Online
Speaker:
Dr Sabrina Tin
Chief People Officer
Hop Lun Group
9:40 AM
[Case Study]
High performance without burnout: Building healthy performance culture where people thrive
- How to identify key characteristics of organisations that predict success when it comes to achieving performance goals.
- How to balance high expectations and support in the workplace.
- The impact and ROI for organisations when employees feel supported.
Russell Flint
Vice President, Asia Pacific
O.C. Tanner
Gina Lee
Lead Advisor, Workplace Culture and EX Asia
O.C. Tanner
10:10 AM
[Case Study]
Benefits by design: Simplifying programmes to help employees understand and maximise what they already have
- Streamlining benefits programmes to help employees better understand available support
- Tailoring benefits communication across employee groups, life stages, and working arrangements
- Improving utilisation by making benefits easier to access, explain, and measure
Jason Armer
Global Head of Account Management Operations
Pacific Prime Hong Kong
Heidi Jezard
Head of Commercial
Pacific Prime Hong Kong
10:25 AM
MORNING COFFEE & NETWORKING
10:45 AM
[Case Study]
The future of employee benefits: Connecting health, mental wellbeing, and retirement readiness through digital innovation
- Connecting physical health, mental wellbeing, and financial wellness under a more holistic benefits strategy.
- How digital platforms can lower barriers to support, especially for mental health and retirement planning.
- Exploring how benefit providers can help employers make support more accessible, personalised, and action-oriented.
Andrew Lee
Head of Corporate Solutions Strategy and Portfolio Management
AIA
Ben Siu
Associate Director, Corporate Solutions Business Improvement
AIA
11:15 AM
[Case Study]
Building a high-trust culture: How flexibility, growth and connection help people thrive
- Unlimited paid leave as a trust-based benefit
- Investing in employee growth through development initiatives that enhance skills, career progression, and long-term organisational capability
- Building meaningful connections through engagement programs that foster inclusion, collaboration, and a strong sense of belonging
Samantha Che
Head of People and Culture
Sun Hung Kai & Co.
11:45 AM
[Case Study]
Translating insights into action: Using data to effectively implement DEIB strategy
- How to connect workforce data with strategy development and implementation
- How to identify and plug data gaps for more comprehensive analysis
- How to use evidence-based insights to increase your credibility and influence with the business
Sonal Chugani
Diversity, Equity, Inclusion and Belonging Lead
Cathay Pacific
12:15 PM
[Flash Talk]
The future of global HR: Unified global payroll, borderless teams, and AI that works
- Why global HR is becoming a board-level growth issue as Hong Kong companies look beyond local talent markets and expand in APAC and beyond.
- How unified global payroll is evolving from an administrative function into strategic workforce infrastructure: connecting employee data, benefits, compliance, payments, and reporting across markets.
- How HR leaders can reduce cross-border complexity as they scale: strengthening compliance, multi-currency payments, local employment support, and data visibility.
Eli Chuah
Senior Solutions Consultant, APAC
Remote
12:30 PM
NETWORKING LUNCH
1:30 PM
[Case Study]
Agentic HR: Preparing HR service delivery for AI agents by setting clear service boundaries
- Mapping HR queries where AI agents can safely support employees without creating unnecessary risk
- Setting escalation points for sensitive, unclear, or policy-heavy cases that need human HR judgement
- Monitoring agent performance through accuracy, resolution quality, and employee trust
2:00 PM
[Panel Discussion]
Digital adoption: Improving HR technology uptake by designing around real employee use cases
- Identifying the employee tasks where HR platforms need to feel easier, faster, and more useful
- Guiding adoption through in-flow support and practical user habits
- Reading adoption signals beyond logins and leveraging feedback loops for better business outcomes
Moderator:
Sherman Lo
Director of Human Resources
Intertek
Panellists:
Edward Ng
Regional Human Resources Director
Vita Green
David Henderson
Global Head of HR Vendor Management
JPMorganChase
2:30 PM
[Fireside Chat]
The new HR operating model: What should HR stop, pause, start, and automate?
- Examine new ways of structuring HRBPs, centres of excellence, shared services, and digital delivery teams for sharper business impact.
- Clarify ownership across HR, managers, technology, and regional teams to reduce duplication and decision bottlenecks.
- Discuss what it takes to build an HR function that is lean, consistent, commercially aligned, and responsive to change.
Moderator:
Tracy Chan
Deputy Editor, North Asia
Human Resources Online
Speaker:
Thierry Kun
Head of Human Resources Business Partner-Asia Pacific
Longchamp
3:00 PM
COCKTAILS & NETWORKING
3:20 PM
[Global Perspective]
Workforce planning in an uncertain economy: The art of scenario planning for HR leaders
- Ways to balance workforce cost, capability, productivity, and growth readiness in a slower and more uncertain business cycle.
- Approaches to use scenario planning to prepare for shifts in headcount demand, critical skills, redeployment needs, and role redesign.
- How HR can support more confident workforce decisions when market conditions, talent supply, and business priorities keep changing.
Speakers:
Cheri Hurtubise
Director of Global Early Careers
Hasbro
Charlotte Chan
People and Culture Director
Klook
3:50 PM
[Panel Discussion]
C-suite conversation: Strengthening leadership effectiveness by equipping managers to deliver business priorities
- Aligning C-suite leaders on how managers can carry change, communication, and business priorities more effectively
- Equipping managers with the tools, data, and decision rights needed to act with confidence
- Measuring leadership effectiveness through execution quality, employee trust, and consistency of organisational messaging
Panellist:
Rio Lee
Chief Transformation Officer
Gleneagles Hospital Hong Kong
Frankie Li
SVP and GM of Global Marketing
GP Batteries
4:20 PM
Closing remarks by Human Resources Online
4:30 PM