Wednesday, 7 October 2026
8:30 AM
REGISTRATION & REFRESHMENT
9:00 AM
Welcome remarks
9:10 AM
[Opening Fireside Chat]
Beyond headcount: From talent scarcity to talent renewal
- Reframing workforce restructuring beyond headcount reduction, using reskilling, redeployment, and role redesign to renew critical capabilities.
- Applying a risk and resilience lens to workforce decisions, balancing immediate business pressures with longer-term talent and organisational needs.
- Using clear and strategic HR communication to build trust, strengthen culture, and help employees navigate workforce change with greater confidence.
Moderator:

Aditi Sharma Kalra
Editor-in-Chief
Human Resources Online
Speaker:

Dr Sabrina Tin
Group Chief People Officer
Hop Lun Group
9:40 AM
[Case Study]
High performance without burnout: Building healthy performance culture where people thrive
- How to identify key characteristics of organisations that predict success when it comes to achieving performance goals.
- How to balance high expectations and support in the workplace.
- The impact and ROI for organisations when employees feel supported.

Russell Flint
Vice President, Asia Pacific
O.C. Tanner

Gina Lee
Lead Advisor, Workplace Culture and EX Asia
O.C. Tanner
10:10 AM
[Case Study]
Employee benefits in 2026: Cost, prevention & technology
- Tackling rising healthcare costs through smarter cost-containment strategies, care navigation and alternative healthcare options, including access across the Greater Bay Area.
- Moving from reactive to preventive benefits, with more personalised support that reflects employees’ different life stages, health needs and expectations.
- Leveraging technology and AI to make benefits work smarter, from improving access and employee engagement to using data and digital tools to drive better decisions and outcomes.

Jason Armer
Global Head of Account Management Operations
Pacific Prime

Heidi Jezard
Head of Commercial
Pacific Prime
10:40 AM
MORNING COFFEE & NETWORKING
11:00 AM
[Case Study]
The future of employee benefits: Connecting health, mental wellbeing, and retirement readiness through digital innovation
- Connecting physical health, mental wellbeing, and financial wellness under a more holistic benefits strategy.
- How digital platforms can lower barriers to support, especially for mental health and retirement planning.
- Exploring how benefit providers can help employers make support more accessible, personalised, and action-oriented.

Andrew Lee
Head of Corporate Solutions Strategy and Business Development, Partnership Distribution
AIA Hong Kong & Macau

Ben Siu
Associate Director, Corporate Solutions Business Development, Partnership Distribution
AIA Hong Kong & Macau
11:30 AM
[Case Study]
Building a high-trust culture: How flexibility, growth and connection help people thrive
- Unlimited paid leave as a trust-based benefit
- Investing in employee growth through development initiatives that enhance skills, career progression, and long-term organisational capability
- Building meaningful connections through engagement programs that foster inclusion, collaboration, and a strong sense of belonging

Samantha Che
Head of People and Culture
Sun Hung Kai & Co.
12:00 PM
[Case Study]
Translating insights into action: Using data to effectively implement DEIB strategy
- How to connect workforce data with strategy development and implementation
- How to identify and plug data gaps for more comprehensive analysis
- How to use evidence-based insights to increase your credibility and influence with the business

Sonal Chugani
Diversity, Equity, Inclusion and Belonging Lead
Cathay Pacific Airways
12:30 PM
[Flash Talk]
The future of global HR: Unified global payroll, borderless teams, and AI that works
- Why global HR is becoming a board-level growth issue as Hong Kong companies look beyond local talent markets and expand in APAC and beyond.
- How unified global payroll is evolving from an administrative function into strategic workforce infrastructure: connecting employee data, benefits, compliance, payments, and reporting across markets.
- How HR leaders can reduce cross-border complexity as they scale: strengthening compliance, multi-currency payments, local employment support, and data visibility.

Eli Chuah
Senior Solutions Consultant, APAC
Remote
12:45 PM
NETWORKING LUNCH
1:45 PM
[Case Study]
Agentic AI in HR: Empowering employees at every stage of the journey
- Mapping HR queries where AI agents can safely support employees without creating unnecessary risk
- Setting escalation points for sensitive, unclear, or policy-heavy cases that need human HR judgement
- Monitoring agent performance through accuracy, resolution quality, and employee trust

Bobby Wu
Head of Enterprise Architect
Workday
2:15 PM
[Panel Discussion]
Digital adoption: Improving HR technology uptake by designing around real employee use cases
- Identifying the employee tasks where HR platforms need to feel easier, faster, and more useful
- Guiding adoption through in-flow support and practical user habits
- Reading adoption signals beyond logins and leveraging feedback loops for better business outcomes
Moderator:

Sherman Lo
Director of Human Resources
Intertek
Panellists:

David Henderson
Global Head of HR Vendor Management
JPMorganChase

Edward Ng
Regional Human Resources Director
Vita Green
2:45 PM
[Fireside Chat]
The new HR operating model: What should HR stop, pause, start, and automate?
- Examine new ways of structuring HRBPs, centres of excellence, shared services, and digital delivery teams for sharper business impact.
- Clarify ownership across HR, managers, technology, and regional teams to reduce duplication and decision bottlenecks.
- Discuss what it takes to build an HR function that is lean, consistent, commercially aligned, and responsive to change.
Moderator:

Tracy Chan
Deputy Editor, North Asia
Human Resources Online
Speaker:

Thierry Kun
Head of Human Resources Business Partner-Asia Pacific
Longchamp
3:15 PM
NETWORKING DRINKS
3:35 PM
[Global Perspective]
Workforce planning in an uncertain economy: The art of scenario planning for HR leaders
- Ways to balance workforce cost, capability, productivity, and readiness for growth in a slower, more uncertain business cycle.
- Approaches to using scenario planning to prepare for shifts in headcount demand, critical skills, redeployment needs, and role redesign.
- How HR can support more confident workforce decisions when market conditions, talent supply, and business priorities keep changing.
Moderator:

Kristy Lam
Senior Global HR Lead
EP Cube Canadian Solar
Speakers:

Cheri Hurtubise
Director of Global Early Careers
Hasbro

Charlotte Chan
Senior Director, People and Culture
Klook
4:05 PM
[Panel Discussion]
C-suite conversation: Strengthening leadership effectiveness by equipping managers to deliver business priorities
- Aligning C-suite leaders on how managers can carry change, communication, and business priorities more effectively
- Equipping managers with the tools, data, and decision rights needed to act with confidence
- Measuring leadership effectiveness through execution quality, employee trust, and consistency of organisational messaging
Moderator:

Samantha Che
Head of People and Culture
Sun Hung Kai & Co.
Panellists:

Rio Lee
Chief Transformation Officer
Gleneagles Hospital Hong Kong

Frankie Li
SVP and GM of Global Marketing
GP Batteries

Jim Man
Chief Information Officer
United Asia Finance
4:35 PM
Closing remarks by Human Resources Online
4:45 PM