Wednesday, 7 October 2026

8:30 AM

REGISTRATION & REFRESHMENT

9:00 AM

Welcome remarks

9:10 AM

[Opening Fireside Chat]
Beyond headcount: From talent scarcity to talent renewal
  • Reframing workforce restructuring beyond headcount reduction, using reskilling, redeployment, and role redesign to renew critical capabilities. 
  • Applying a risk and resilience lens to workforce decisions, balancing immediate business pressures with longer-term talent and organisational needs. 
  • Using clear and strategic HR communication to build trust, strengthen culture, and help employees navigate workforce change with greater confidence. 

      Moderator:

      Aditi Sharma Kalra

      Aditi Sharma Kalra

      Editor-in-Chief

      Human Resources Online

      Speaker:

      Dr Sabrina Tin

      Dr Sabrina Tin

      Group Chief People Officer

      Hop Lun Group

      9:40 AM

      [Case Study]
      High performance without burnout: Building healthy performance culture where people thrive
      • How to identify key characteristics of organisations that predict success when it comes to achieving performance goals.
      • How to balance high expectations and support in the workplace.
      • The impact and ROI for organisations when employees feel supported.
      Russell Flint

      Russell Flint

      Vice President, Asia Pacific

      O.C. Tanner

      Gina Lee

      Gina Lee

      Lead Advisor, Workplace Culture and EX Asia

      O.C. Tanner

      10:10 AM

      [Case Study]
      Employee benefits in 2026: Cost, prevention & technology
      • Tackling rising healthcare costs through smarter cost-containment strategies, care navigation and alternative healthcare options, including access across the Greater Bay Area.
      • Moving from reactive to preventive benefits, with more personalised support that reflects employees’ different life stages, health needs and expectations.
      • Leveraging technology and AI to make benefits work smarter, from improving access and employee engagement to using data and digital tools to drive better decisions and outcomes.
        Jason Armer

        Jason Armer

        Global Head of Account Management Operations

        Pacific Prime

        Heidi Jezard

        Heidi Jezard

        Head of Commercial

        Pacific Prime 

        10:40 AM

        MORNING COFFEE & NETWORKING

        11:00 AM

        [Case Study]
        The future of employee benefits: Connecting health, mental wellbeing, and retirement readiness through digital innovation
        • Connecting physical health, mental wellbeing, and financial wellness under a more holistic benefits strategy.
        • How digital platforms can lower barriers to support, especially for mental health and retirement planning.
        • Exploring how benefit providers can help employers make support more accessible, personalised, and action-oriented.
            Andrew Lee

            Andrew Lee

            Head of Corporate Solutions Strategy and Business Development, Partnership Distribution

            AIA Hong Kong & Macau 

            Ben Siu

            Ben Siu

            Associate Director, Corporate Solutions Business Development, Partnership Distribution

            AIA Hong Kong & Macau 

            11:30 AM

            [Case Study]
            Building a high-trust culture: How flexibility, growth and connection help people thrive
            • Unlimited paid leave as a trust-based benefit
            • Investing in employee growth through development initiatives that enhance skills, career progression, and long-term organisational capability
            • Building meaningful connections through engagement programs that foster inclusion, collaboration, and a strong sense of belonging
                Samantha Che

                Samantha Che

                Head of People and Culture

                Sun Hung Kai & Co.

                12:00 PM

                [Case Study]
                Translating insights into action: Using data to effectively implement DEIB strategy
                • How to connect workforce data with strategy development and implementation
                • How to identify and plug data gaps for more comprehensive analysis
                • How to use evidence-based insights to increase your credibility and influence with the business  
                Sonal Chugani

                Sonal Chugani

                Diversity, Equity, Inclusion and Belonging Lead

                Cathay Pacific Airways

                12:30 PM

                [Flash Talk]
                The future of global HR: Unified global payroll, borderless teams, and AI that works
                • Why global HR is becoming a board-level growth issue as Hong Kong companies look beyond local talent markets and expand in APAC and beyond.
                • How unified global payroll is evolving from an administrative function into strategic workforce infrastructure: connecting employee data, benefits, compliance, payments, and reporting across markets.
                • How HR leaders can reduce cross-border complexity as they scale:  strengthening compliance, multi-currency payments, local employment support, and data visibility.
                    Eli Chuah

                    Eli Chuah

                    Senior Solutions Consultant, APAC

                    Remote 

                    12:45 PM

                    NETWORKING LUNCH

                    1:45 PM

                    [Case Study]
                    Agentic AI in HR: Empowering employees at every stage of the journey
                    • Mapping HR queries where AI agents can safely support employees without creating unnecessary risk 
                    • Setting escalation points for sensitive, unclear, or policy-heavy cases that need human HR judgement 
                    • Monitoring agent performance through accuracy, resolution quality, and employee trust 
                        Bobby Wu

                        Bobby Wu

                        Head of Enterprise Architect

                        Workday

                        2:15 PM

                        [Panel Discussion]
                        Digital adoption: Improving HR technology uptake by designing around real employee use cases
                        • Identifying the employee tasks where HR platforms need to feel easier, faster, and more useful 
                        • Guiding adoption through in-flow support and practical user habits 
                        • Reading adoption signals beyond logins and leveraging feedback loops for better business outcomes

                            Moderator:

                            Sherman Lo

                            Sherman Lo

                            Director of Human Resources

                            Intertek

                            Panellists:

                            David Henderson

                            David Henderson

                            Global Head of HR Vendor Management

                            JPMorganChase

                            Edward Ng

                            Edward Ng

                            Regional Human Resources Director

                            Vita Green

                            2:45 PM

                            [Fireside Chat]
                            The new HR operating model: What should HR stop, pause, start, and automate?
                            • Examine new ways of structuring HRBPs, centres of excellence, shared services, and digital delivery teams for sharper business impact.  
                            • Clarify ownership across HR, managers, technology, and regional teams to reduce duplication and decision bottlenecks.  
                            • Discuss what it takes to build an HR function that is lean, consistent, commercially aligned, and responsive to change. 

                                Moderator:

                                Tracy Chan

                                Tracy Chan

                                Deputy Editor, North Asia

                                Human Resources Online

                                Speaker:

                                Thierry Kun

                                Thierry Kun

                                Head of Human Resources Business Partner-Asia Pacific

                                Longchamp

                                3:15 PM

                                NETWORKING DRINKS

                                3:35 PM

                                [Global Perspective]
                                Workforce planning in an uncertain economy: The art of scenario planning for HR leaders
                                • Ways to balance workforce cost, capability, productivity, and readiness for growth in a slower, more uncertain business cycle. 
                                • Approaches to using scenario planning to prepare for shifts in headcount demand, critical skills, redeployment needs, and role redesign.
                                • How HR can support more confident workforce decisions when market conditions, talent supply, and business priorities keep changing. 

                                    Moderator:

                                    Kristy Lam

                                    Kristy Lam

                                    Senior Global HR Lead

                                    EP Cube Canadian Solar

                                    Speakers:

                                    Cheri Hurtubise

                                    Cheri Hurtubise

                                    Director of Global Early Careers

                                    Hasbro

                                    Charlotte Chan

                                    Charlotte Chan

                                    Senior Director, People and Culture

                                    Klook

                                    4:05 PM

                                    [Panel Discussion]
                                    C-suite conversation: Strengthening leadership effectiveness by equipping managers to deliver business priorities
                                    • Aligning C-suite leaders on how managers can carry change, communication, and business priorities more effectively 
                                    • Equipping managers with the tools, data, and decision rights needed to act with confidence 
                                    • Measuring leadership effectiveness through execution quality, employee trust, and consistency of organisational messaging 

                                        Moderator:

                                        Samantha Che

                                        Samantha Che

                                        Head of People and Culture

                                        Sun Hung Kai & Co.

                                        Panellists:

                                        Rio Lee

                                        Rio Lee

                                        Chief Transformation Officer

                                        Gleneagles Hospital Hong Kong

                                        Frankie Li

                                        Frankie Li

                                        SVP and GM of Global Marketing

                                        GP Batteries 

                                        Jim Man

                                        Jim Man

                                        Chief Information Officer

                                        United Asia Finance 

                                        4:35 PM

                                        Closing remarks by Human Resources Online

                                        4:45 PM

                                        LUCKY DRAW & END OF CONFERENCE