{"id":332,"date":"2025-12-05T20:05:50","date_gmt":"2025-12-05T12:05:50","guid":{"rendered":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/?page_id=332"},"modified":"2026-04-02T12:58:44","modified_gmt":"2026-04-02T04:58:44","slug":"agenda","status":"publish","type":"page","link":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/agenda\/","title":{"rendered":"Agenda"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; min_height=&#8221;135px&#8221; custom_margin=&#8221;-14px|auto|-38px|auto||&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"h1\">Agenda<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_day_headline&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>20 May, 2026 (Wednesday)<\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Agenda &#8221; module_id=&#8221;agenda&#8221; module_class=&#8221;agenda bg-black box-main-content&#8221; _builder_version=&#8221;4.27.0&#8243; background_enable_color=&#8221;off&#8221; max_width=&#8221;1600px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row topic2&#8243; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;8.15am&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>8.15am <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Registration&#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Registration<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row topic2&#8243; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;9.00am&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>9.00am <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Welcome address&#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Welcome address<\/h4>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Aditi Sharma Kalra&#8221; position=&#8221;Editor-in-Chief&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/aditi-s-k2.png&#8221; admin_label=&#8221;Aditi Sharma Kalra &#8211; Human Resources Online &#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM3IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Human Resources Online <\/strong><br \/>\n[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|on|on&#8221; module_class=&#8221;agenda_day_headline&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Agility and resilience &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Agility and resilience [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row topic1&#8243; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;9.20am&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>9.20am <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Thought leadership keynote%93&#8243; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Thought leadership keynote] <\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Rise of agentic AI and the human-machine hybrid: Making the leap into the augmented workforce\u202f &#8221; admin_label=&#8221;Rise of agentic AI and the human-machine hybrid: Making the leap into the augmented workforce\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]As agentic AI automates routine work, organisations are shifting from thinking about &#8220;headcount\u201d to thinking about &#8220;human judgement\u201d. The word \u2018hybrid\u2019 has a new meaning, as we stop debating WFH vs WFO, and instead recognise that the future workforce itself is hybrid. Digital agents will take over tasks that require scale and repetition, while humans lead conversations around ambiguity, ethics, and creativity.<\/p>\n<p>In this opening keynote delivered by a recognised thought leader and AI authority, we set the stage with questions around:<\/p>\n<ul>\n<li>How to reframe roles around orchestration of tasks, decision-making and collaboration with AI, not mere replacement of humans.<\/li>\n<li>Strategies to rescope jobs, design human + AI workflows, and prioritise development of skills that AI cannot replicate.<\/li>\n<li>Guidance for HR leaders to craft new role taxonomies and rework performance definitions to reward outcomes, not tasks.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Speaker:&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Speaker:<\/strong>[\/et_pb_text][et_pb_team_member name=&#8221;Josh Skorupa&#8221; position=&#8221;Head of Digital Transformation &#038; Capability&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Josh-Skorupa-img.jpg&#8221; admin_label=&#8221;GovTech&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk0NCIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>GovTech<\/strong><br \/>\n[\/et_pb_team_member][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Moderator:&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Moderator:<\/strong>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Panellists:&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Panellists:<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;10.00am&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>10.00am <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Interactive discussion%93&#8243; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Interactive discussion] <\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Learning circles: Network, co-create ideas, and solve real-life challenges on today\u2019s biggest workforce issues\u202f&#8221; admin_label=&#8221;Learning circles: Network, co-create ideas, and solve real-life challenges on today\u2019s biggest workforce issues\u202f&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Let us dive into short, solution-oriented peer-to-peer discussions to set the tone for the day ahead. This segment will allow delegates to get to know each other better, start the day fresh with networking, as well as quickly pivot into solution mindset, by discussing real-life solutions to some of the key challenges being faced across the industry.<\/p>\n<p>Topics of discussion comprise the following:<\/p>\n<ol>\n<li><strong>No one left behind: Scaling bottom-up AI learning<\/strong>\n<ul>\n<li>How do we ensure every employee \u2013 not just digitally-fluent generations \u2013 can work with AI effectively?<\/li>\n<\/ul>\n<\/li>\n<li><strong>Redesigning roles for the human + AI workforce (*Terence Kok)<\/strong>\n<ul>\n<li>What\u2019s the fastest way to re-map tasks between people and AI without disrupting operations?<\/li>\n<\/ul>\n<\/li>\n<li><strong>Trusting the machine: Building confidence in AI outputs (**Ilja Rijnen)<\/strong>\n<ul>\n<li>How can organisations teach teams to trust, question, and calibrate AI recommendations responsibly?<\/li>\n<\/ul>\n<\/li>\n<li><strong>Winning hearts, not just adoption rates<\/strong>\n<ul>\n<li>How can we make change management stick when employees resist new tools?<\/li>\n<\/ul>\n<\/li>\n<li><strong>FOBO and burnout: Tracking the hidden cost of AI adoption<\/strong>\n<ul>\n<li>How can we measure and reduce technostress without slowing down innovation?<\/li>\n<\/ul>\n<\/li>\n<li><strong>Empowering the middle: Managers as AI multipliers(***Ilham Maulana)<\/strong>\n<ul>\n<li>What do managers need to lead effectively in an augmented workplace?<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;*Led by:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<strong>*Led by:<\/strong><br \/>\n[\/et_pb_text][et_pb_team_member name=&#8221;Terence Kok&#8221; position=&#8221;Chief AI and Innovation Officer &#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Terence-Kok-img.jpg&#8221; admin_label=&#8221;Meinhardt Group &#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ0NCIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Meinhardt Group <\/strong><br \/>\n[\/et_pb_team_member][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;**Led by:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>**Led by:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Ilja Rijnen&#8221; position=&#8221;VP People Partner APAC &#038; Global Head of Talent Development NPE Division&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Ilja-Rijnen-img.jpeg&#8221; admin_label=&#8221;GEA Group&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwMjkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>GEA Group<\/strong>[\/et_pb_team_member][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;***Led by:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>***Led by:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Ilham Maulana&#8221; position=&#8221;HR Director for Oral Care, Asia Middle East Africa (AMA) and Product Supply, AMA&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/02\/Ilham-Maulana.jpg&#8221; admin_label=&#8221;P&#038;G &#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjgxOSIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>P&amp;G<\/strong><br \/>\n[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;10.40am&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>10.40am <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Morning break &#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Morning break<\/h4>\n<p>Take a breather, grab a cup of coffee, and connect with fellow attendees before we dive back into the morning sessions.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;11.10am&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>11.10am <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Case study%93&#8243; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Case study]<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221; From pilot to permanence: A case study in AI-enabled organisational change\u202f &#8221; admin_label=&#8221; From pilot to permanence: A case study in AI-enabled organisational change\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Learn from a speaker who will ground this presentation in a real organisational use case, sharing how AI was integrated not just as a tool, but as a strategic capability that reshaped workforce models, productivity, and leadership behaviours.<\/p>\n<p>As such, this keynote speaker will share their integration journey and provide a forward lens into what the next phase of AI-enabled organisations will look like:<\/p>\n<ul>\n<li>How their organisation shifted from fragmented automation pilots to a unified AI ecosystem embedded across operations, leadership, and human resources.<\/li>\n<li>Real life examples of successes and missteps in their journey.<\/li>\n<li>How they built trust in AI: transparent governance, psychological safety, and communicating the \u201cwhy\u201d behind AI decisions.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;11.50am&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>11.50am <\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Panel discussion&#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Panel discussion] <\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Reimagining the HR operating model: From services to products\u202f &#8221; admin_label=&#8221;Reimagining the HR operating model: From services to products\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This session reimagines HR as a product organisation \u2013 where Centres of Expertise (CoE) potentially become product teams; HRBPs become talent portfolio managers; and HR tech becomes a business capability.<\/p>\n<p>In this discussion, our panellists will share their perspectives on the future HR operating model, offering concise insights and practical approaches to how HR can evolve in a rapidly changing landscape.<\/p>\n<p>The goal: make HR more scalable, data-driven and outcome-focused.<\/p>\n<p>Expected discussion points include:<\/p>\n<ul>\n<li>Blueprints for converting the HR operating model into one that is more agile and responsive to changing needs.<\/li>\n<li>New HR KPIs that would tie directly to business outcomes (such as time-to-skill, talent yield, internal mobility).<\/li>\n<li>How to balance the speed of experimentation with milestones to measure progress, as well as budgeting &amp; resource allocation.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Moderator:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Moderator:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Alex Png&#8221; position=&#8221;Chief People Officer, Asia-Pacific &#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Alex-Png_The-Hoffman-Agency_headshot.jpg&#8221; admin_label=&#8221;The Hoffman Agency &#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1NSIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>The Hoffman Agency <\/strong>[\/et_pb_team_member][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Panellists:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Panellists:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Claire Yu &#8221; position=&#8221;Senior Director, Talent, Asia Pacific&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/claire-pic.jpg&#8221; admin_label=&#8221;Otis&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNTgiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Otis<\/strong><\/p>\n<p>[\/et_pb_team_member][et_pb_team_member name=&#8221;Kevin Shepherdson&#8221; position=&#8221;CEO and Founder&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Kevin-Shepherdson-img.jpg&#8221; admin_label=&#8221;Straits Interactive&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExNjAifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Straits Interactive<\/strong>[\/et_pb_team_member][et_pb_team_member name=&#8221;Dharma Chandran &#8221; position=&#8221;Chief Corporate Services Officer&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/DC-Photo.jpg&#8221; admin_label=&#8221;Toll Group&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk5MyIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Toll Group<\/strong><\/p>\n<p>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;12.30pm&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>12.30pm <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Networking lunch &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Networking lunch<\/h4>\n<p>Recharge over a hearty lunch, exchange ideas, and make new connections, then return refreshed and ready for the afternoon ahead!<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;1.30pm\u202f&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>1.30pm\u202f <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Speed meetings%93&#8243; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Speed meetings] <\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Structured networking session\u202f &#8221; admin_label=&#8221;Structured networking session\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Join us for a networking experience designed to get you on your feet and help you make valuable connections! Stay refreshed post lunch by meeting your peers, exchanging ideas, and expanding your network through a series of brief, purposeful conversations.<br \/>\n[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;1.50pm\u202f&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>1.50pm\u202f <\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Panel discussion&#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Panel discussion]<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Change management as the #1 leadership capability: Building agility and resilience into culture\u202f\u202f&#8221; admin_label=&#8221;Change management as the #1 leadership capability: Building agility and resilience into culture\u202f\u202f&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Leaders across industries have said time and again \u2013 adapting to technology, or procuring the latest tools, is not as much of a challenge as is the resistance to new tools, driven by old-school mindsets, that remains the single biggest blocker to impact.<\/p>\n<p>In this lively on-stage panel discussion, get set to understand:<\/p>\n<ul>\n<li>How to embed change management best practices into the culture and behaviours rather than as an after-thought.<\/li>\n<li>Simplified and impactful solutions to foster agility, resilience, empathy, and future-readiness capabilities for leaders and people managers.<\/li>\n<li>Practical tactics to convert tech investments into real productivity and value beyond frontline adoption targets or uptake metrics.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Moderator:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Moderator:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Sophie Liu&#8221; position=&#8221;Director, Talent and Learning Development&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Sophie-Liu-img.jpeg&#8221; admin_label=&#8221;CHAGEE University&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2NyIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>CHAGEE University<\/strong>[\/et_pb_team_member][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Panellists:&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Panellists:<\/strong>[\/et_pb_text][et_pb_team_member name=&#8221;Kingley Lim&#8221; position=&#8221;APAC Head of Culture, DEI, CSR &#038; Talent Head SEA ANZ&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Kingley-Henkel-img.jpeg&#8221; admin_label=&#8221;Henkel&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwMjAiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Henkel<\/strong><\/p>\n<p>[\/et_pb_team_member][et_pb_team_member name=&#8221;Pauline Loo&#8221; position=&#8221;SVP &#038; Regional Hub Head of HR&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/01\/Pauline-Loo-photo.jpg&#8221; admin_label=&#8221;Nippon Sanso Holdings Corporation &#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUwNSIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Nippon Sanso Holdings Corporation <\/strong><br \/>\n[\/et_pb_team_member][et_pb_team_member name=&#8221;Zahina Bibi&#8221; position=&#8221;Head of Organisational Transformation&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Zahina-Bibi_headshot.jpg&#8221; admin_label=&#8221;Standard Chartered Bank&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1MCIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Standard Chartered Bank<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;2.30pm\u202f&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>2.30pm\u202f <\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Fireside chat&#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Fireside chat]<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Building the organisation of the future: Leveraging AI to drive a culture of agility and innovation &#8221; admin_label=&#8221;Building the organisation of the future: Leveraging AI to drive a culture of agility and innovation &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"NormalTextRun SCXW123370713 BCX0\">As AI continues to reshape workplaces, HR leaders must rethink how teams are organised to enable agility and innovation. Moving beyond efficiency gains, a strategic approach is\u00a0<\/span><span class=\"NormalTextRun SCXW123370713 BCX0\">required<\/span><span class=\"NormalTextRun SCXW123370713 BCX0\">\u00a0towards the new ways of working, while adopting AI responsibly.\u00a0\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW185317563 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW185317563 BCX0\">In this one-on-one conversation, we will explore how leaders at DBS are navigating digital transformation, and what this means to its people and culture.\u00a0<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW100167777 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW100167777 BCX0\">Key discussion points include:<\/span><\/span><\/p>\n<ul>\n<li><span class=\"TextRun SCXW101338516 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW101338516 BCX0\">Building an empathetic organisation that empowers employees with ownership, accountability, and confidence to work alongside AI.<\/span><\/span><span class=\"EOP Selected SCXW101338516 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW155519003 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW155519003 BCX0\">Enabling continuous reskilling and upskilling to support employees in adapting to evolving roles.<\/span><\/span><span class=\"EOP Selected SCXW155519003 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW232810318 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW232810318 BCX0\">Embedding responsible AI practices to ensure ethical and sustainable adoption across the organisation.<\/span><\/span><span class=\"EOP Selected SCXW232810318 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW77960127 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW77960127 BCX0\">Highlighting practical insights to encourage cross-functional collaboration and build customer-centric processes.<\/span><\/span><span class=\"EOP Selected SCXW77960127 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Interviewer:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Interviewer:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Priya Sunil&#8221; position=&#8221;Deputy Editor, Southeast Asia&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Priya-2025.jpg&#8221; admin_label=&#8221;Priya Sunil &#8211; Human Resources Online &#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjYxIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Human Resources Online <\/strong><\/p>\n<p>[\/et_pb_team_member][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Speaker:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Speaker:<\/strong>[\/et_pb_text][et_pb_team_member name=&#8221;Harsh Narula&#8221; position=&#8221;Head of Customer Experience and Business Transformation&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png&#8221; admin_label=&#8221;DBS Bank&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwODQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>DBS Bank<\/strong><\/p>\n<p>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;3.00pm\u202f&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>3.00pm\u202f <\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Afternoon break &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Afternoon break<\/h4>\n<p>Refuel with a cup of coffee or tea and enjoy a quick chat with peers before we wrap up the day\u2019s final sessions.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;3.30pm\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>3.30pm\u202f <\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Training ground&#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Training ground]<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Translators of technology and talent: AI skills that every CHRO needs to know\u202f &#8221; admin_label=&#8221;Translators of technology and talent: AI skills that every CHRO needs to know\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]From understanding generative AI\u2019s impact on workforce design to interpreting skills-gap analytics, it\u2019s hard to be relevant as an HR leader today if we cannot speak both the language of the business and talent \u2013 and a third one, technology.<\/p>\n<p>In this hands-on session, our guests will take away new skills that they can put into use right away \u2013 ensuring that the HR function leads, rather than follows, the AI revolution.<br \/>\n[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Speaker:&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Speaker:<\/strong>[\/et_pb_text][et_pb_team_member name=&#8221;Ramya Balakrishnan&#8221; position=&#8221;VP Global Talent &#038; Development&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Ramya_img.jpeg&#8221; admin_label=&#8221;Coty&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkyNyIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Coty<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;3.50pm\u202f&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>3.50pm\u202f <\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Case study%93&#8243; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>[Case study]<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;From fragmentation to flow: Building a tech-powered HR ecosystem&#8221; admin_label=&#8221;From fragmentation to flow: Building a tech-powered HR ecosystem&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Spreadsheets, manual workarounds, and disconnected systems aren&#8217;t just HR headaches\u2014they are barriers to growth. Yet, for many HR leaders, the road to a unified global system is littered with failed implementations and low adoption rates.<\/p>\n<p>Forget the AI hype cycle. This session offers a grounded, battle-tested roadmap for HR leaders ready to move from manual chaos to a streamlined digital function. We\u2019ll skip the futuristic fluff and focus on the practical steps needed to win over your team and deliver tangible results.<\/p>\n<p>Key takeaways:<\/p>\n<ul>\n<li>The blueprint for unity: How to successfully transition fragmented local processes into a unified global HRIS.<\/li>\n<li>Practical AI: Real-world applications for AI in HR\u2014from automating job descriptions to elevating performance management.<\/li>\n<li>The adoption formula: Proven strategies to overcome resistance and turn low usage rates into high employee engagement.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Speaker:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; disabled=&#8221;on&#8221;]<\/p>\n<p><strong>Speaker:<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;4.20pm&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>4.20pm <\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Closing remarks &#8221; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Closing remarks<\/h4>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Aditi Sharma Kalra&#8221; position=&#8221;Editor-in-Chief&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/aditi-s-k2.png&#8221; admin_label=&#8221;Aditi Sharma Kalra &#8211; Human Resources Online &#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM3IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Human Resources Online <\/strong><br \/>\n[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;4.30pm&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>4.30pm<br \/><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221; End of conference \u2013 start of networking drinks\u202f &#8221; admin_label=&#8221; End of conference \u2013 start of networking drinks\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]The conference may be all wrapped up, but we look forward to hosting all our delegates for an informal networking session where we can discuss some of our top learnings of the day. Unwind, exchange reflections, and toast to new partnerships!<br \/>\n[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;6.00pm&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;]<strong>6.00pm<br \/>\n<\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;End of Talent Mobility 2026&#8243; _builder_version=&#8221;4.27.0&#8243; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>End of networking drinks<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU0MiIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; button_text=&#8221;Download brochure&#8221; button_alignment=&#8221;center&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Download brochure&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;button_url&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agenda 20 May, 2026 (Wednesday) 8.15am Registration 9.00am Welcome address Human Resources Online Agility and resilience 9.20am [Thought leadership keynote] As agentic AI automates routine work, organisations are shifting from thinking about &#8220;headcount\u201d to thinking about &#8220;human judgement\u201d. 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