{"id":1084,"date":"2026-03-25T17:41:04","date_gmt":"2026-03-25T09:41:04","guid":{"rendered":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/?p=1084"},"modified":"2026-03-26T09:40:34","modified_gmt":"2026-03-26T01:40:34","slug":"harsh-narula","status":"publish","type":"post","link":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/","title":{"rendered":"Harsh Narula"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row admin_label=”Speaker’s Profile 2026 – title” _builder_version=”4.27.0″ _module_preset=”default” global_module=”57″ saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”headline-box” _builder_version=”4.27.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”]<\/p>\n

2026<\/strong> Speaker’s Profile<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ module_class=”members-full-description” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png” title_text=”Harsh Narula_photo” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Harsh Narula<\/h3>\n

Head of Customer Experience and Business Transformation<\/h4>\n

DBS Bank<\/h5>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Harsh Narula is DBS Bank’s Group Head of Customer Experience and Business Transformation, leading the bank’s customer experience, business transformation agenda. With 25 years of experience, he spearheads strategic initiatives that drive customer and employee value from agile at scale or managing through journeys, customer experience, operating model transformation amongst others.<\/p>\n

Prior to this, Harsh Narula has also served as the Head of Platform, Analytics and Surveillance for Legal & Compliance function responsible for transforming legal & compliance function with use of platform, data, AI and managed operations to improve risk effectiveness and operational efficiencies.<\/p>\n

Before joining DBS, Harsh has held various management positions across banks\/FIs, including GE Money, Citibank, Barclays, ANZ. He has led various portfolios across change management, digital and branch management, risk management, technology, data analytics and operations management responsibilities over years.<\/p>\n

He is an Institute of Banking and Finance (IBF) Fellow and a certified Six Sigma Black Belt.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”2026 Speakers – more” module_class=”color5-box” _builder_version=”4.27.0″ _module_preset=”default” background_enable_mask_style=”on” background_mask_style=”diagonal-pills” background_mask_color=”#d4791c” background_mask_transform=”invert|flip_horizontal” background_mask_size=”contain” background_mask_position=”top_right” max_width=”1366px” module_alignment=”center” custom_margin=”0px||60px||false|false” custom_padding=”0px||0px||false|false” global_module=”53″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”headline-box” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

2026 Speakers<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”2026 – Speakers” module_class=”speakers-2024 bg-dark” _builder_version=”4.27.0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||||false|false” global_module=”55″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Sophie Liu” position=”Director, Organisation & Talent Development, APAC” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Sophie-Liu-img.jpeg” admin_label=”CHAGEE” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2NyIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]CHAGEE<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Ramya Balakrishnan” position=”VP Global Talent & Development” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Ramya_img.jpeg” admin_label=”Coty” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkyNyIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]Coty<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Harsh Narula” position=”Head of Customer Experience and Business Transformation” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png” admin_label=”DBS Bank” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwODQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

DBS Bank<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Ilja Rijnen” position=”VP People Partner APAC & Global Head of Talent Development NPE Division” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Ilja-Rijnen-img.jpeg” admin_label=”GEA Group” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwMjkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]GEA Group<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Josh Skorupa” position=”Head of Digital Transformation & Capability” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Josh-Skorupa-img.jpg” admin_label=”GovTech” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk0NCIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

GovTech<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Kingley Lim” position=”APAC Head of Culture, DEI, CSR & Talent Head SEA ANZ” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Kingley-Henkel-img.jpeg” admin_label=”Henkel” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwMjAiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Henkel<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Kaustav Chakravarthy” position=”Chief Human Resource Officer” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Kaustav-Chakravarthy_img.jpeg” admin_label=”HOYA Vision Care” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk3MSIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

HOYA Vision Care<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Terence Kok” position=”Chief AI and Innovation Officer ” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Terence-Kok-img.jpg” admin_label=”Meinhardt Group ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ0NCIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]Meinhardt Group <\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Pauline Loo” position=”SVP & Regional Hub Head of HR” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/01\/Pauline-Loo-photo.jpg” admin_label=”Nippon Sanso Holdings Corporation ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUwNSIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Nippon Sanso Holdings Corporation <\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Claire Yu ” position=”Senior Director, Talent, Asia Pacific” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/claire-pic.jpg” admin_label=”Otis” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNTgiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Otis<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Ilham Maulana” position=”HR Director for Oral Care, Asia Middle East Africa (AMA) and Product Supply, AMA” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/02\/Ilham-Maulana.jpg” admin_label=”P&G ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjgxOSIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

P&G<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Zahina Bibi” position=”Head of Organisational Transformation” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Zahina-Bibi_headshot.jpg” admin_label=”Standard Chartered Bank” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1MCIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]Standard Chartered Bank<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Alex Png” position=”Chief People Officer, Asia-Pacific ” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Alex-Png_The-Hoffman-Agency_headshot.jpg” admin_label=”The Hoffman Agency ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1NSIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]The Hoffman Agency <\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Dharma Chandran ” position=”Chief People Officer ” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/DC-Photo.jpg” admin_label=”Toll Group” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk5MyIsImVuYWJsZV9odG1sIjoib2ZmIn19@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Toll Group<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Aditi Sharma Kalra” position=”Editor-in-Chief” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/aditi-s-k2.png” admin_label=”Aditi Sharma Kalra – Human Resources Online ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM3IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Human Resources Online <\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Priya Sunil” position=”Deputy Editor, Southeast Asia” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Priya-2025.jpg” admin_label=”Priya Sunil – Human Resources Online ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjYxIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Human Resources Online <\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Sarah Gideon” position=”Journalist” image_url=”https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2025\/12\/Sarah.jpg” admin_label=”Sarah Gideon – Human Resources Online ” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjcwIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” link_option_url_new_window=”on” locked=”off” global_colors_info=”{}”]<\/p>\n

Human Resources Online <\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

2026 Speaker’s ProfileHarsh Narula Head of Customer Experience and Business Transformation DBS BankHarsh Narula is DBS Bank’s Group Head of Customer Experience and Business Transformation, leading the bank’s customer experience, business transformation agenda. With 25 years of experience, he spearheads strategic initiatives that drive customer and employee value from agile at scale or managing through […]<\/p>\n","protected":false},"author":46,"featured_media":1103,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-1084","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-2026-speakers"],"yoast_head":"\n2026 Speakers - Harsh Narula<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2026 Speakers - Harsh Narula\" \/>\n<meta property=\"og:description\" content=\"2026 Speaker's ProfileHarsh Narula Head of Customer Experience and Business Transformation DBS BankHarsh Narula is DBS Bank's Group Head of Customer Experience and Business Transformation, leading the bank's customer experience, business transformation agenda. With 25 years of experience, he spearheads strategic initiatives that drive customer and employee value from agile at scale or managing through […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/\" \/>\n<meta property=\"og:site_name\" content=\"InteracTech Asia 2026\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-25T09:41:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T01:40:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"lukaszf\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"lukaszf\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/\",\"url\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/\",\"name\":\"2026 Speakers - Harsh Narula\",\"isPartOf\":{\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png\",\"datePublished\":\"2026-03-25T09:41:04+00:00\",\"dateModified\":\"2026-03-26T01:40:34+00:00\",\"author\":{\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#\/schema\/person\/0541e0069846c18d81c66eb7dc2ef1f5\"},\"breadcrumb\":{\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#primaryimage\",\"url\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png\",\"contentUrl\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png\",\"width\":500,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Harsh Narula\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#website\",\"url\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/\",\"name\":\"InteracTech Asia 2026\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#\/schema\/person\/0541e0069846c18d81c66eb7dc2ef1f5\",\"name\":\"lukaszf\",\"url\":\"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/author\/lukaszf\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"2026 Speakers - Harsh Narula","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/","og_locale":"en_US","og_type":"article","og_title":"2026 Speakers - Harsh Narula","og_description":"2026 Speaker's ProfileHarsh Narula Head of Customer Experience and Business Transformation DBS BankHarsh Narula is DBS Bank's Group Head of Customer Experience and Business Transformation, leading the bank's customer experience, business transformation agenda. With 25 years of experience, he spearheads strategic initiatives that drive customer and employee value from agile at scale or managing through […]","og_url":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/","og_site_name":"InteracTech Asia 2026","article_published_time":"2026-03-25T09:41:04+00:00","article_modified_time":"2026-03-26T01:40:34+00:00","og_image":[{"width":500,"height":500,"url":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png","type":"image\/png"}],"author":"lukaszf","twitter_card":"summary_large_image","twitter_misc":{"Written by":"lukaszf","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/","url":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/","name":"2026 Speakers - Harsh Narula","isPartOf":{"@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#website"},"primaryImageOfPage":{"@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#primaryimage"},"image":{"@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#primaryimage"},"thumbnailUrl":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png","datePublished":"2026-03-25T09:41:04+00:00","dateModified":"2026-03-26T01:40:34+00:00","author":{"@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#\/schema\/person\/0541e0069846c18d81c66eb7dc2ef1f5"},"breadcrumb":{"@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#primaryimage","url":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png","contentUrl":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-content\/uploads\/sites\/60\/2026\/03\/Harsh-Narula_photo.png","width":500,"height":500},{"@type":"BreadcrumbList","@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/harsh-narula\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/"},{"@type":"ListItem","position":2,"name":"Harsh Narula"}]},{"@type":"WebSite","@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#website","url":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/","name":"InteracTech Asia 2026","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/#\/schema\/person\/0541e0069846c18d81c66eb7dc2ef1f5","name":"lukaszf","url":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/author\/lukaszf\/"}]}},"_links":{"self":[{"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/posts\/1084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/comments?post=1084"}],"version-history":[{"count":5,"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/posts\/1084\/revisions"}],"predecessor-version":[{"id":1109,"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/posts\/1084\/revisions\/1109"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/media\/1103"}],"wp:attachment":[{"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/media?parent=1084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/categories?post=1084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/conferences.humanresourcesonline.net\/interactech-asia\/wp-json\/wp\/v2\/tags?post=1084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}