Agenda

5 September 2019
2019-09-05
08:30
REGISTRATION AND WELCOME REFRESHMENT
09:00
OPENING REMARKS

Robert Blain, Editor, Human Resources magazine

09:05
OPENING KEYNOTE: FUTURE SKILL SETS – FUTURE MINDSETS – FUTURE TOOLSETS

Skill shifts have accompanied the arrival of new technologies in the workplace, and chief learning officers are eager to find the right solutions to equip their workforce with the skills needed for tomorrow’s economy. In this keynote, our HR guru will lead us to rethink how we should prepare for the future with the right set of mentality, skills and tools.

• Why the past is no guide to the future of L&D. How will demand for workforce skills change with new technologies in the new economy?
• What possible interventions can we make to equip our employees to have those future skill sets?
• Case studies: how one organization is identifying the right mindsets, skill sets and toolsets for tomorrow.

Joanne Ho, Chief Operating Officer, Fung Academy, Fung Group

09:45
CASE STUDY: LEVERAGING OPEN SOURCE HR PROGRAMME TO EXTEND ORGANIZATION CAPABILITIES

• How can an organization mobilise its dispersed international teams to share knowledge and experience, converting talent into value?
• How can HR be part of the business, as opposed to partners to the business?
• What does it take to successfully implement an open-source learning ecosystem?

Cassady Winston, HR Lead, APAC, IHS Markit

10:15
MORNING NETWORKING BREAK
10:35
PANEL DISCUSSION: HOW TO ADOPT E-LEARNING AS THE NEXT-GENERATION OF ENTERPRISE SOLUTIONS

E-learning has become increasingly common in the past few years and has been adopted by L&D leaders as a tool in enterprise learning. The emergence of open-sourced online courses, learning on-the-go, the use of AI and virtual reality in training staff have swept through the market and are slowly becoming the major tools in developing staff.

• What are the tough lessons in selecting and adopting e-learning platforms for the L&D profession?
• Is e-learning a supplement or a replacement to traditional learning?
• How is e-learning evolving the enterprise learning and what is the visible outcome today?
• How L&D can utilise the present learning technology to turn it into an effective learning experience for employees.
• What will the future look like in the e-learning space for organisations?

Moderator

Eva Lo, Director of Knowledge Management, Cordis Hong Kong

Panelists:

Stephen Smith, Head of Learning and Development (Asia), Mayer Brown

Polly Wong, Director, Organizational Effectiveness & Development, APAC Region, Human Resources, SAS

Prof. Eric Tsui, Vice President, The Hong Kong Knowledge Management Society

11:15
STORY TIME: BUILDING AN INTERACTIVE AND COMPELLING E-LEARNING EXPERIENCE WITH VIDEO

• Social trends impacting the use of video for learning.
• 6 tips to captivate your audience.
• Case studies of video learning impact in corporate.

Francis Tam, Regional Sales Director, Panopto

11:45
HOW TO CREATE AN UNFORGETTABLE & REWARDING INCENTIVE TRIP FOR YOUR TALENT?

Kelly Cheung, Marketing Manager, Macao Government Tourism Office, Hong Kong Representative

12:00
NETWORKING LUNCH
13:15
CASE STUDY: CHANGE AGILITY TOWARDS DIGITALISATION
  • What is missing when we are moving from human to digital workforce?
  • How to get ready for the change and connect our people?
  • What’s more on top of people and talent development strategy?

Eddie Kwok, General Manager of Training, BOC Group Life Assurance Company

13:45
HOW TO FOSTER LEARNING CULTURE THAT SUSTAINS EMPLOYEE ENGAGEMENT – KEY FOR ORGANIZATIONAL TRANSFORMATION
  • 70% transformation initiatives fail to reach their goals, says a McKinsey & Co. report
  • Investing in the right technology and processes are key, but often, the devil often lies in people
  • To bring about positive organisational transformation and business performance that can be sustained, it is imperative that a learning culture built to encourage employees to learn and grow by themselves – from an agile workplace, to embracing digital communication and upholding innovation.
  • What kind of employee experience we can create to nurture this type of company learning culture? What are the key components required?

    Alvin Leung, General Manager/Director, Learning Academy, PERSOLKELLY Consulting, Hong Kong

14:15
CASE STUDY: A PRACTICAL APPROACH IN CONNECTING LEARNING AND BUSINESS OUTCOMES

• How learning can directly impact a business outcome.
• Best practices in enabling high-potential front line staff to understand the business’ big picture and find impactful business opportunities for the company.
• The key criteria in nurturing a continuous learning culture.

Wesley Ling, Director of Talent &. Culture – New Project Development, Rosewood Hotel Group

14:45
NUDGING FOR SOCIAL GOOD

In recent years, insights from the behavioural sciences have begun to influence policy design in a number of domains, from health and retirement to consumer finance, energy and the environment, tax and social security, public and private transport, and many other areas where governments hope to influence people’s behaviours. As human resources professionals are solving “People” issue every day, it is indeed beneficial and essential to be equipped with a deeper and broader understanding of policy design and “behavioural sciences”, especially cognitive psychology, social psychology, and behavioural economics.

Prof. Low will give participants an introduction to behavioural insights, and highlight key approaches for designing and implementing regulations and policies in psychologically compatible ways. The presentation will also cover present examples of how behavioural insights have been successfully applied to government and commercial firms. There will be several case studies to show how behavioural insights helped job seekers to get into position faster and raise the company’s working efficiency.

Prof. Donald Low, Director, Leadership and Public Policy Executive Education, Hong Kong University of Science and Technology

15:15
AFTERNOON RECHARGE
15:35
PANEL DISCUSSION: DESIGNING DIVERSITY AND INCLUSION TRAINING FOR LEADERS TO CREATE A TRUE IMPACT

• How do we build the skills of our leaders for sustainable business success through diversity and inclusion?
• How to convince leaders in believing a diverse and inclusive team can create value for clients? How to create the right conversation to kick-start the D&I trainings in different regions in the APAC region.
• What are the potential obstacles in implementing the training programmes for leaders and how to overcome the obstacles.

Moderator

Angie Sung, Head of Human Resources, Hong Kong & Macau, Hilti (Hong Kong)

Panelists:

Varshaa Ram Kutik, APAC Head of Diversity and Inclusion, Bank of America Merrill Lynch

Holly McGhee, Diversity and Inclusiveness Lead – FSO APAC, EY

Wendy Chan, Senior Director, China Diversity & Inclusion Chairlady, JLL

16:15
FUTURISTIC CLOSING KEYNOTE: INJECTING THE INNOVATOR’S DNA TO YOUR ORGANIZATION

At the age of innovation, organization’s ability to innovate becomes the “secret ingredients” of business success. We stand in awe of visionary companies like Apple, Tesla, Amazon, and more and wonder how do they enable their staff to come up with groundbreaking new ideas to keep the organization moving forward.

In this futuristic closing, we look into how Innovation gurus bring organization innovation to the next level.

• How to knot an Innovation culture – from classrooms to boardrooms?
• How not to fall into the Innovation pitfalls? What works and doesn’t work in an organization?
• Top down or bottom up – Which direction shall one take?
• Who is the “Weakest link” ? How can you make them the strongest one?

Ankush Samant, Innovation Coach, SCVentures by Standard Chartered Bank

16:55
CLOSING REMARKS

Robert Blain, Editor, Human Resources magazine

17:00
END OF LEARNING AND DEVELOPMENT ASIA 2019
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