Speaker's profile

Norhayati Hanapiah
Human Capital Director, Group Human Capital
Malaysia Aviation Group
With over 25 years of experience in driving transformational change, Norhayati is a visionary leader in human capital strategy, organisational development, and culture transformation. Her career spans across two of Malaysia’s most iconic institutions—Telekom Malaysia, where she served for 21 years, and Malaysia Aviation Group, where she currently leads strategic initiatives that align people, purpose, and performance.
Known for her people-centric approach and unwavering commitment to sustainable value creation, she has shaped high-performing cultures through structured transformation strategies, impactful leadership, and deep stakeholder engagement. Her work bridges the gap between strategy and execution, empowering organisations to thrive in complex, fast-evolving environments.
A passionate advocate for leadership accountability and continuous growth, she challenges herself—and those around her—to expand horisons, embrace bold responsibilities, and create meaningful impact.
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