{"id":2757,"date":"2019-06-11T17:39:16","date_gmt":"2019-06-11T09:39:16","guid":{"rendered":"https:\/\/conferences.humanresourcesonline.net\/lda-sg-2019\/?page_id=2757"},"modified":"2026-07-13T17:31:32","modified_gmt":"2026-07-13T09:31:32","slug":"day-2","status":"publish","type":"page","link":"https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/agenda-day-2\/","title":{"rendered":"Agenda &#8211; Day 2"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;agenda&#8221; module_class=&#8221;bg-white agenda&#8221; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; z_index_tablet=&#8221;500&#8243; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;align-items: center;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;DAY 2 | 17 SEPTEMBER 2026&#8243; module_class=&#8221;text-center&#8221; _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#f58221&#8243; text_font_size=&#8221;31px&#8221; text_letter_spacing=&#8221;6px&#8221; text_line_height=&#8221;3em&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#000000&#8243; header_4_letter_spacing=&#8221;1px&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;7px|20px||20px|false|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"h2\">DAY 2 | 17 SEPTEMBER 2026<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;8:00 AM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>8:00 AM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_5_font=&#8221;|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Registration<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;9:00 AM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>9:00 AM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Opening address &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_5_font=&#8221;|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Opening address <\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;agenda_row_break&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Driving change readiness&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Driving change readiness<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;9:20 AM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>9:20 AM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Keynote presentation%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Keynote presentation]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;The superworker era: How L&amp;D can redesign work, skills, and change from the ground up &#8221; admin_label=&#8221;The superworker era: How L&amp;D can redesign work, skills, and change from the ground up &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"TextRun SCXW72181787 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW72181787 BCX0\">AI is changing how work gets done, but many organisations are still trying to prepare employees through traditional programmes, fixed job scopes, and top-down transformation plans.<span>\u00a0<\/span><\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW72181787 BCX0\">In reality, HR<\/span><span class=\"NormalTextRun SCXW72181787 BCX0\"><span>\u00a0<\/span>and L&amp;D often need to drive change without<span>\u00a0<\/span><\/span><span class=\"NormalTextRun SCXW72181787 BCX0\">additional<\/span><span class=\"NormalTextRun SCXW72181787 BCX0\"><span>\u00a0<\/span>budget, external support, or a clear HQ directive.<\/span><\/span><span class=\"EOP Selected SCXW72181787 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW151366231 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW151366231 BCX0\">In this keynote presentation, the speaker will share a ground-up approach to workforce transformation in the age of AI. The session explores how L&amp;D can move beyond prescribed job scope to become a solution architect for the business, redesigning roles, building micro-skills, and creating learning experiences that employees<span>\u00a0<\/span><\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW151366231 BCX0\">actually want<\/span><span class=\"NormalTextRun SCXW151366231 BCX0\"><span>\u00a0<\/span>to engage with.<\/span><\/span><span class=\"EOP Selected SCXW151366231 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW156209992 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156209992 BCX0\">Key discussion points include:<\/span><\/span><span class=\"EOP Selected SCXW156209992 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><strong><span class=\"TextRun SCXW262615075 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262615075 BCX0\">Redesigning roles for the\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW262615075 BCX0\">superworker<\/span><span class=\"NormalTextRun SCXW262615075 BCX0\">\u00a0era:<\/span><\/span><\/strong><span class=\"TextRun SCXW262615075 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262615075 BCX0\"><strong>\u00a0<\/strong>Rethinking what should be AI-enabled, human-led, or redesigned as work continues to change.<\/span><\/span><span class=\"EOP Selected SCXW262615075 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><strong><span class=\"TextRun SCXW158421795 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW158421795 BCX0\">Moving from macro programmes to micro-skills:<\/span><\/span><\/strong><span class=\"TextRun SCXW158421795 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW158421795 BCX0\"><span>\u00a0<\/span>Shifting from broad workshops to targeted masterclasses and bite-sized skills that employees can apply<span>\u00a0<\/span><\/span><span class=\"NormalTextRun SCXW158421795 BCX0\">immediately<\/span><span class=\"NormalTextRun SCXW158421795 BCX0\">.<\/span><\/span><span class=\"EOP Selected SCXW158421795 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW194105621 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW194105621 BCX0\"><strong>Building change from the ground up:<\/strong><span>\u00a0<\/span><\/span><\/span><span class=\"TextRun SCXW194105621 BCX0\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW194105621 BCX0\">Treating employees like customers, creating grassroots learning agendas, and positioning L&amp;D as a driver of HR transformation.<\/span><\/span><span class=\"TextRun SCXW194105621 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW194105621 BCX0\">\u00a0<\/span><\/span><span class=\"EOP Selected SCXW194105621 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_team_member name=&#8221;Jeslin Lim&#8221; position=&#8221;Head of People &amp; Culture&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2026\/06\/Jeslin-img.jpg&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Cycle &amp; Carriage Singapore&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2NDYzIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Cycle &amp; Carriage Singapore<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;10:00 AM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>10:00 AM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Presentation%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Presentation]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;From manager to change leader: Building a leadership pipeline that cannot be automated&#8221; admin_label=&#8221;From manager to change leader: Building a leadership pipeline that cannot be automated&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>As organisations face rising expectations for purpose-driven leadership, conventional leadership development is no longer enough. Companies need leaders who not only manage, but transform \u2013 the perfect blend of strategic agility, emotional intelligence, and leading with empathy, without losing sight of long-term business goals.<\/p>\n<p>In this leadership development keynote, you can look forward to:<\/p>\n<ul>\n<li>Ways to\u202fidentify\u202fand define the essential competencies\u202frequired\u202ffor future-ready leaders.<\/li>\n<li>Understanding how to build a sustainable leadership pipeline \u2013 all the way from emerging talent to senior roles.<\/li>\n<li>Exploring how leadership development can be deliberately aligned with organisational strategy and business transformation priorities<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Speaker:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Speaker:<\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;10:40 AM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>10:40 AM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Networking break &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_5_font=&#8221;|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Networking break <\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;11:10 AM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>11:10 AM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Panel discussion%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Panel discussion]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Teams that outperform turbulence: Engineering organisational capabilities for trust and speed\u202f &#8221; admin_label=&#8221;Teams that outperform turbulence: Engineering organisational capabilities for trust and speed\u202f &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Static hierarchies are slowly being phased out in favour of dynamic teams and an organisational culture that is adaptive, collaborative, and resilient. In this high-velocity environment, effective team and organisational development (OD) is essential to unlocking high performance and collective agility across functions.\u202f<\/p>\n<p>Panellists on this discussion will be talking about:\u202f<\/p>\n<ul>\n<li>Implementing organisational development as a strategic initiative \u2013 by using diagnosis, culture interventions, and process redesign.\u202f<\/li>\n<li>Looking at how high-performance teams (cross-functional, empowered, adaptive) can be developed through deliberate team interventions.\u202f<\/li>\n<li>The role of OD and team development in delivering better business outcomes such as enhanced productivity, innovation, and long-term organisational health.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Panellist:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Panellist:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Karen Tay&#8221; position=&#8221;VP of Core Services, APAC&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2026\/06\/Karen-Tay-img.jpg&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Merz Aesthetics&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2NDY5IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Merz Aesthetics<\/strong>[\/et_pb_team_member][et_pb_team_member name=&#8221;Gloria Chin&#8221; position=&#8221;Group Director (Corporate Group)&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2024\/07\/Gloria-Chin_img.png&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Ministry of Health (MOH), Singapore&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEyODk5IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Ministry of Health (MOH), Singapore<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;11:50 AM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>11:50 AM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Case study%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Case study]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;From disruption to discipline: Building a scalable learning ecosystem that supports business growth&#8221; admin_label=&#8221;From disruption to discipline: Building a scalable learning ecosystem that supports business growth&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>When the pandemic disrupted daily operations, employees had to quickly adapt to new ways of working to stay connected and productive. For SATO, this became a turning point that showed the need for a more structured and scalable approach to learning.<\/p>\n<p>&nbsp;<\/p>\n<p>Guided by its motto \u201cbuilding people for building business&#8221;, SATO has moved towards a global learning ecosystem over the past five years. In this case study, our speaker will share the organisation&#8217;s decision-making considerations around implementing a global LMS, strengthening content governance, and working with subject matter experts in Japan to keep learning aligned with business priorities.<\/p>\n<p>&nbsp;<\/p>\n<p>Key takeaways include:<\/p>\n<ul>\n<li>How to build an internal business case for a global LMS that supports consistency, accessibility, and scale.<\/li>\n<li>Creating and deploying learning content across markets while balancing global standards with local relevance.<\/li>\n<li>Keep training content evergreen by working closely with subject matter experts and linking learning back to business strategy.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;12:30 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>12:30 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Networking Lunch &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_5_font=&#8221;|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Networking Lunch <\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;1:30 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>1:30 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Speed networking&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_5_font=&#8221;|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Speed networking<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;agenda_row_break&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Building stronger leaders &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Building stronger leaders<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;special row&#8221; module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2024\/06\/lda-bg.jpg&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Experiential workshop%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_6_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[<span class=\"TextRun SCXW231253369 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW231253369 BCX0\">Experiential<\/span><\/span> workshop]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Get ready to soar: An interactive adventure in navigating change and building agility&#8221; admin_label=&#8221;Get ready to soar: An interactive adventure in navigating change and building agility&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<span class=\"TextRun SCXW218727582 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW218727582 BCX0\">Join us for an immersive, high-energy showcase where you will experience the challenge of <\/span><\/span><span class=\"TextRun SCXW218727582 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW218727582 BCX0\">Evolution\u2122<\/span><\/span><span class=\"TextRun SCXW218727582 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW218727582 BCX0\"> hosted by Eagles Flight, while sharpening your agility, collaboration, and communication skills. In this interactive, gamified workshop, you will be thrown into a world of constant change, tasked with re-creating as many intricate illustrations as possible within the time allotted<\/span><\/span>.<\/p>\n<p><span class=\"TextRun SCXW38226490 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW38226490 BCX0\">In this one-hour exclusive workshop, get set to adapt to shifting priorities, unexpected obstacles, and competing demands! <\/span><\/span><span class=\"TextRun SCXW38226490 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW38226490 BCX0\">Evolution\u2122<\/span><\/span><span class=\"TextRun SCXW38226490 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW38226490 BCX0\"> not only <\/span><span class=\"NormalTextRun SCXW38226490 BCX0\">demonstrates<\/span><span class=\"NormalTextRun SCXW38226490 BCX0\"> the impact of uncontrolled <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW38226490 BCX0\">change, but<\/span><span class=\"NormalTextRun SCXW38226490 BCX0\"> also creates a shared experience for participants to refer to as they tackle real-world change within their organisation<\/span><\/span>.<\/p>\n<p><span class=\"TextRun SCXW219261281 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW219261281 BCX0\">Key learning outcomes<\/span><\/span>:<\/p>\n<ul>\n<li><span class=\"TextRun SCXW215763454 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW215763454 BCX0\">How experiential learning bridges the gap between knowing and doing in a fast-paced work environment.\u00a0<\/span><\/span><span class=\"EOP SCXW215763454 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW189774168 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW189774168 BCX0\">Practical ways to strengthen adaptability and resilience in the face of uncertainty.<\/span><\/span><\/li>\n<li><span class=\"TextRun SCXW45580386 BCX0\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45580386 BCX0\">Tactics for leaders to cultivate a culture of trust, proactive communication, and continuous learning<\/span><\/span>.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;1:40 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>1:40 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Presentation%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Presentation]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Building agile leaders: Driving continuous transformation through L&amp;D &#8221; admin_label=&#8221;Building agile leaders: Driving continuous transformation through L&amp;D &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Given that an agile mindset is now a continuous capability to be developed, we look at the L&amp;D team\u2019s responsibility to move from structured programmes to a dynamic enabler of agility. This involves the building of leaders\u2019 capability to pivot anytime through real-time, business aligned skills, and shared accountability.<\/p>\n<p>We utilise this time to discuss:<\/p>\n<ul>\n<li>Ways L&amp;D teams can partner closely with HRBPs and business leaders to identify capability gaps with greater speed.<\/li>\n<li>How to pivot from traditional, competency-based learning frameworks with agile, community-powered, on-demand interventions that the business needs.<\/li>\n<li>Making \u2018learning in the flow of work\u2019 a reality by ensuring leaders build better decision-making skills and business acumen required for continuous improvement and transformation.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;2:20 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>2:20 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Panel discussion%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Panel discussion]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;From vacancy to velocity: Keeping pace with mid-management scarcity, critical skills and digitalisation &#8221; admin_label=&#8221;From vacancy to velocity: Keeping pace with mid-management scarcity, critical skills and digitalisation &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Many organisations are facing a mid\u2011management gap as experienced staff retire. Amidst this crisis, the demand for critical skills such as advanced engineering, digital, automation and AI continues to rise.\u202f<\/p>\n<p>In this panel discussion, we discover how to design an integrated talent and leadership pipeline that links structured hiring needs with hands-on development, global exposure and a strong line of sight to business needs. Through mentoring, partnerships, and differentiated learning for different generations, it enables L&amp;D leaders to rebuild future ready capability.<\/p>\n<p>Join us to discuss:<\/p>\n<ul>\n<li>Designing integrated pipelines that connect recruitment, upskilling and clear progression pathways to ensure sustainable succession planning.\u202f\u202f<\/li>\n<li>Applying mentoring, mobility and cross-border exposure to build practical capability.\u202f\u202f<\/li>\n<li>Adapting learning to generational preferences and incentivising critical soft skills, such as problem solving and knowledge sharing.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Panellists:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Panellists:<\/strong><br \/>\n[\/et_pb_text][et_pb_team_member name=&#8221;Ting Smith&#8221; position=&#8221;Regional HR Director for Asia Pacific and the Middle East&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2026\/07\/Ting-Smith-Headshot.jpg&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Gensler&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2NTQ5IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Gensler<\/strong>[\/et_pb_team_member][et_pb_team_member name=&#8221;Yen Do&#8221; position=&#8221;SVP, Human Resources&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2026\/07\/Yen-Do_img.jpg&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Toll Group  &#8211; Yen Do&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2NTI5IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Toll Group<\/strong><\/p>\n<p>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;3:00 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>3:00 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Networking break &#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_5_font=&#8221;|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Networking break <\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;3:30 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>3:30 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Panel discussion%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Panel discussion]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;When the numbers fall short: How do we accurately measure the impact of learning?&#8221; admin_label=&#8221;When the numbers fall short: How do we accurately measure the impact of learning?&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>For years, learning impact has been assessed at the end of programme, whereby L&amp;D teams are left justifying value based on completion rates, attendance, and satisfaction scores that say little about whether performance has\u202factually improved.<\/p>\n<p>But expectations have changed. Business leaders today want clearer answers: Did learning change behaviour? Did it build capability? Did it move the needle on performance?<\/p>\n<p>In this session, our speakers argue that the problem is not measurement alone, but how learning is designed in the first place. Attend this session to find out:<\/p>\n<ul>\n<li>A clearer definition of learning impact that speaks the language that business leaders understand.<\/li>\n<li>Practical ways to design learning around performance and\u202fbehavioral\u202fchanges, more than content.<\/li>\n<li>Frameworks to move learning ROI conversations beyond completion rates and smile sheets.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Panellist:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Panellist:<\/strong>[\/et_pb_text][et_pb_team_member name=&#8221;Shibani Priyadarshini&#8221; position=&#8221;Organisational Development Director&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2026\/05\/Shibani-img.jpg&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Novo Nordisk  &#8211; Shibani Priyadarshini&#8221; _builder_version=&#8221;4.27.0&#8243; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Novo Nordisk<\/strong><\/p>\n<p>[\/et_pb_team_member][et_pb_team_member name=&#8221;Anya Loh&#8221; position=&#8221;Head of HR, APAC&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2026\/06\/Anya-Loh_img.jpg&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Watson-Marlow Fluid Technology Solutions &#8211; Anya Loh&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2NDk4IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Watson-Marlow Fluid Technology Solutions<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;4:10 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>4:10 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;%91Closing keynote &#8211; Fireside chat%93&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>[Closing keynote &#8211; Fireside chat]<\/h6>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Engaging the exceptional: Keeping the spark alive for your top performers&#8221; admin_label=&#8221;Engaging the exceptional: Keeping the spark alive for your top performers&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>High performers are often the most driven, and the most challenging, talent to engage. Their ambition, expectations, and desire to contribute require an intentional approach from leaders.<\/p>\n<p>In this session, we look at how to move beyond surface-level engagement strategies to address deeper drivers for high performers, such as belonging, mastery, and purpose.<\/p>\n<p>Conversation in this session will focus on:<\/p>\n<ul>\n<li>Identifying and activating the drivers of engagement for high-performing talent.<\/li>\n<li>Personalised engagement strategies for managers through tools like improved questioning, feedback styles, and communication.<\/li>\n<li>Applying powerful coaching techniques to uncover barriers and sustain motivation.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Moderator:&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Moderator:<\/strong>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Interviewee:&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Interviewee:<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Meike MacFarlane&#8221; position=&#8221;Chief People Officer&#8221; image_url=&#8221;https:\/\/conferences.humanresourcesonline.net\/learning-and-development-sg\/wp-content\/uploads\/sites\/12\/2026\/05\/Meike-MacFarlane-img.jpg&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Lidl &amp; Kaufland Asia&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE1ODI2IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; link_option_url_new_window=&#8221;on&#8221; icon_hover_color=&#8221;#f73145&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Lidl &amp; Kaufland Asia<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row_date&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;4:50 PM&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>4:50 PM<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;agenda_row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;agenda_row_description&#8221; 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