Winnie Tsien

Speaker’s profile

Head of Human Resources, Hong Kong, Macao & Taiwan
JLL

After spending 12 years in PwC, since April 2020, Winnie Tsien is appointed to lead the human resources function for the leading real estate professional services, JLL, in Hong Kong covering the business in Macao and Taiwan. She is responsible for working closely with market leadership and management to cultivate new people experience by improving work relationship, building morale and increasing employee branding and retention. Winnie is leading the team to focus on driving and solidifying all the initiatives of HR transformation and ensure it creates great impact to both our people and business.

Before moving to JLL, Winnie led a new function within Human Capital at PwC to play a key part in enabling digital solutions with improved processes and enhanced access to data and technology to support business needs and realise the benefits of our human capital technology investments. Winnie was leading a team of experienced professionals to drive digital transformation to improve people digital experience, ensure that our human capital’s current and future systems and technology investment work in harmony to maximise value and impact for the business, our people and the function.

Prior to that, Winnie had been working as Human Resources Business Partner (HRBP) for the largest line of service, Assurance practice, in the same firm. Winnie was responsible for providing support to Assurance practice across Southern China (e.g. Guangzhou and Shenzhen) and Hong Kong/Macao markets which helped her building stronger foundation and network to perform her new role effectively. She was to take operational ownership including all cyclical activities within the business units whilst working closely with senior stakeholders to design and deliver the people strategy and performance talent and engagement in commercial way. Apart from her primary role as HRBP, she was involved in many projects and programmes including the biggest investment of the firm – project leader of China/Hong Kong territory for a global human capital digital transformation initiatives and implementation of global integrated HR system.

Winnie started her career as a Social Worker focusing on youth, children and family’s cases as she completed her first bachelor’s degree in social work discipline. She then transited to Human Resources professional and ever worked in non-government organisation, and multi-national corporation before joining PwC and JLL.