Speaker's profile

Michelle Yong

Head of Human Resources

Dutch Lady Malaysia Industries

Michelle is an HR and digital transformation leader with over 15 years of experience driving business impact through people, process, and technology across global organisations. She currently serves as Head of HR at Dutch Lady Milk Industries, where she specialises in leadership development, culture and talent transformation, and AI‑enabled initiatives that elevate both business performance and employee experience.

Known for her practical insights, thoughtful leadership, and occasionally irreverent sense of humour, Michelle brings a grounded, light-hearted human lens to complex transformation work both for organisations and employees. As a certified professional coach and practising hypnotherapist, Michelle is passionate about enabling individuals to unlock their potential and navigate meaningful career and life transitions.