Agenda
Registration
Welcome address
Priya Sunil
Deputy Editor, Southeast Asia
[Thought leadership keynote]
Eyes right, left and to the front: The need for HR to remain agile and adaptive
- HR’s role is no longer confined to operational tasks or even tactical programmes – how is HR moving higher up the value chain?
- Connecting the business agenda to HR initiatives – navigating potential misalignment of global priorities to local/regional level HR
- Strategies for making a direct impact on sales profitability – in an era where every organisation is grappling with lack of budgets, and lack of time
Mike Chua
Director of Human Resources
[C-suite conversation]
Fit for purpose HR policies: Creating a conducive, innovative and experiential workplace
In this session we bring together C-suite people leaders (CEO, CHRO and CMO) to discuss real-life challenges in people management, and how this can contribute to building highly elastic HR policies.
- Championing diverse work models – managing in-office vs remote and hybrid setups
- Navigating the talent shortage – how deeply do you build, buy or borrow talent?
- Multigenerational workforce – managing varied communication styles, learning agilities, values, and expectations
- It takes a drop to make waves – The role of people leaders in driving the ESG mandate.
Jayaram Philkana
Global HR Transformation Leader, Crop Protection BU
Gerald Yeo
Marketing Director
Meghna Shukla
Vice President HR, AMEA & Global Commercial Excellence
Justin Low
Chief Communications and Talent Officer, APAC
Morning break
[Lightning talks]
Transforming mindsets: Unlocking the power of personal transformation
In this Lightning talks session, immerse yourself in stories of personal transformation, as two HR speakers take the stage in quick succession. They will share:
- Their transformation journey: Lessons learned, milestones achieved, relationships built, and new mindsets & behaviours that are here to stay
- How they have cultivated a powerful mindset that relies on resilience, optimism, and wellbeing in their personal and professional lives
- Soaring stress levels: Given the scale and seriousness of burnout, how do we ensure people don’t find it difficult to talk openly about mental health issues?
Bree Campbell
Chief People Officer, South East Asia & Pakistan
Shirlyn NG
Director, Human Resources, Asia
[Panel discussion]
Balanced budgeting: Maximising the impact of every dollar we spend
In this holistic panel discussion, look forward to a CEO, CFO, and CHRO taking the stage to discuss what they do best – money matters. Key takeaways from this conversation include:
- How C-suite leaders can collaborate to build sustainable business models that impact people’s learning, careers, and experience
- The importance of being able to speak the language of business, i.e. financial literacy, for C-suite leaders, and how to trickle that down to their teams
- Decoding the ROI of HR programmes through the C-suite’s lens – the business impact of employee turnover, restructuring, and development
- Creating business resilience in a world of uncertainty
Iren Fabian
APAC Client Solutions Director
Jackson Ng
COO & CTO
Rumana Rahman
Regional Head of Talent, Culture & Inclusion, APMEA
Jolene Huang
Chief Talent Officer Singapore & Southeast Asia
Networking lunch
[Panel discussion]
A fundamental shift, not a trend: AI empowering talent transformation
In this session, learn about:
- IBM’s journey with AI in HR – how IBM has been at the forefront of incorporating AI into HR practices.
- How AI integration in HR can lead to significant improvements in various HR functions – streamlined processes, enhanced efficiency, objectivity (commitment to diversity and inclusion), and personalisation.
- The collaboration between human expertise and AI capabilities that will be the key to unlocking the full potential of HR in the digital age.
Tanya Heng
Vice President, Human Resources
IBM APAC
[Case study]
Fit for future or fighting to get fitter? The need to accelerate leadership development
This is exactly why time and resources need to be invested in leadership development. In this session, we hear from our esteemed HR speaker on:
- Are we training leaders for the sake of it, or are we really giving them future-proof skills they need to thrive in today’s uncertain realities?
- Equipping leading with skills to help employees determine their work styles, understand which work styles suit them best, and give feedback on the organisation
- Learning new ways for leaders to manage hybrid teams and ensure that trust and regular communication takes place to build strong team dynamics
Ajayan Ramachandran
Senior Director, Talent Development
[Leadership exchange]
Heroic hiring: Modern recruitment strategies that can move your talent pool from ‘surviving’ to ‘thriving’
In this session, we look into innovative strategies to hire high-quality employees through a series of roundtable discussions across the room. Key discussion items include:
- How to win the bidding war in a talent-led market – by creating a continuous pipeline of talent and tapped into the ‘hidden’ workforce
- Investigating what defines ‘best-fit talent’ – going beyond assessing technical know-how to focus more on business skills, human skills, and other soft skills
- Diversifying the candidate pool by rigourously implementing bias-removal methods, language, and job descriptions throughout the hiring process
Lynn Chua
Head of Talent Acquisition – APAC
Afternoon break
[Panel discussion]
Revamping the EVP: An interplay of experiences, paths, and journeys with and for people
Let’s come together for this panel discussion to hear about:
- Stacking up the new list of priorities – How the landscape of changing employee expectations is forcing employers to reconsider the value they are offering
- Balancing personalisation with efficiency – Looking into the design of effective programmes for managing talent in this new economic reality
- Methods to integrate the EVP consistently at every touchpoint throughout the employee lifecycle – from recruitment to onboarding, talent development, and beyond
Parul Malhotra
Sr. Director HR, South East Asia
Helen Snowball
Chief People Officer
Amanda Gervay
Senior Vice President, People and Capability, Asia Pacific
Grace Chang
Vice President, Human Resources – Talent
[Open Mic]
Igniting inclusivity: What can we do differently to make workplaces more inclusive?
- Ways to become an equal opportunity employer by imbibing inclusion in our values, culture, jobs, structures, and behaviours
- Is it helpful to have metric to improve the representation of women in the workforce or do they create a check-box mentality?
- Initiatives that HR can rollout to improve inclusion in the workplace
Priya Sunil
Deputy Editor, Southeast Asia
Closing address
Priya Sunil
Deputy Editor, Southeast Asia
End of day one of Talent & Tech Asia Summit 2024
Registration
Welcome address
Priya Sunil
Deputy Editor, Southeast Asia
[Thought leadership keynote]
The great HR makeover: Applying product management principles to HR innovation
By embracing product management principles, Changi Airport Group (CAG), a world-class icon of service, has embarked on a journey to transform HR services and foster innovation.
In this thought-provoking keynote session, we will:
- Explore what led CAG to reimagine HR services through the lens of product management
- Delve into how ‘product management’ thinking applies to HR, and how it drives obsession with employee experience
- Discover how the set up of ‘Product Squads’ has enhanced engagement and growth opportunities for teammates in CAG’s People Team
Chong Chan Meng
Vice President, Organisation Transformation
[Case study]
Laying out the red carpet: Welcoming AI with a solid foundation
With many organisations still grappling with untapped data potential, in this session, we discuss the foundational framework of a robust digital HR strategy:
- Not everything needs to be digitalised: How can we solve business problems such as future-proofing workforce capability through the use of AI for learning
- How to align your learning strategies, activities, assessments and outcome measures based on the learner requirements using AI
- Putting in place a comprehensive strategy determining the ownership of the initiative, as well as the governance & ethical policies involved
Raman Sidhu
Group Head of Learning Operations
Morning break
[Panel discussion]
Applications of generative AI in HR: Employee experience, learning, and talent marketplace
In this panel discussion, let us identify the appropriate use cases for AI in organisations:
- Uncovering the process of validating the suitability and identifying the business case for inclusion of generative AI in each context
- Anecdotal sharing on how HR leaders are using generative AI presently to leapfrog their employee experience, learning culture, and talent marketplace
- Finding the balance between supercharging human capabilities through generative AI and improving productivity for the business overall
Cyl Lin
Human Resources Director & APJ HR Business Partner, MDC & Analytics
Aloysius Sim
Regional Head of Talent Acquisition & Employer Branding for ASEAN
Ng Kian Khar
VP People Technologies & Transformation
Justin Ong
APAC CISO & CPO
[Keynote]
Investing in the future: The OCBC story of workforce transformation at scale with AI-powered growth companion MOBI
OCBC Bank is investing S$30mn over the next three years to help employees progress in their careers and prepare them for future disruptions.
In this keynote session, discover how OCBC’s AI-powered career growth companion, MOBI, revolutionises employee development and talent transformation at scale. We’ll delve into its features, benefits, and how it fosters a culture of continuous learning, skills-first growth, and mobility.
- Understand how the AI-powered career growth companion works – the role of the HR team in conceptualising and rolling out
- Gain real-world examples of how MOBI is transforming career trajectories in OCBC
- Learn how providing personalised opportunities for career exposure, mentorship, growth, and mobility can engage and retain employees
Dr Jennifer Tan
Managing Director and Head, Workforce Transformation
Networking lunch
[Keynote]
Move aside, traditional talent retention strategies: Developing future-proof talent pools
Against this backdrop, we explore the importance of upskilling through:
- How the move from jobs-based roles to skill-based roles is resetting the way we define work, productivity, and career growth
- Accelerating the realignment of talent priorities to the new reality – re-looking at organisation design, talent profiles, and factors that build a learning culture
- Identifying ways to ensure that instead of just relying on HR to lead these efforts, all stakeholders are involved in shaping and driving workforce upskilling and redeployment
Anish Lalchandani
Global Head of Talent Management
[Panel discussion]
Overhauling mindsets for AI adoption: Balancing a plug-and-play vs push-comes-to-shove approach
What survey data doesn’t often show is the story behind the numbers – anecdotal evidence points to ‘mindsets’ and ‘adoption anxiety’ being the top barriers. So, in this session, we look forward to a robust conversation around:
- How we can address the human-centric concerns holding back the adoption of AI – mindsets, fear of job loss, change anxiety
- Reskilling requirements: Putting in place programmes to equip individuals with the skills needed for new roles that emerge alongside AI technologies
- Human-tech collaboration: Consciously defining and optimising a system for the collaboration between humans and AI systems, in a way that complements human skills
Isha Majithia Bhatia
Global Career Experience Lead
Subhankar Roy Chowdhury
Executive Director & Head HR – Asia Pacific & Japan
Hanyan Goh
Director, National AI Group and Smart Nation Strategy Office
[Leadership exchange]
Don’t press delete: Revamping career frameworks while redesigning low-value roles
How organisations will update their job descriptions and career competencies framework to reflect this new era is what we will discuss in this Leadership exchange, where talkpoints include:
- Ways to restructure job descriptions towards higher-value work that requires human creativity, critical thinking, problem-solving, and EQ
- Opportunities to train the workforce on complex ethical and social issues that AI may struggle with
- Anticipating the expectations of Gen Z, the newest entrants to the workforce, given that entry-level roles are expected to either be cut, or made more complex
Baohe Lin
Vice President, Human Resources, International Business
Afternoon break
[Case study]
Data literacy for HR: Superpowers unleashed for evidence-based decision making
Let’s come together for this case study presentation to hear about:
- Interpreting data and storytelling: How the ability to analyse and interpret HR data to identify trends, patterns, and correlations can be cultivated
- Effective strategies to communicate the insights derived from data in a compelling and understandable manner to stakeholders, including board members and employees
- Empowering HR professionals to make evidence-based decisions and contribute better to overall business objectives
Closing address
Priya Sunil
Deputy Editor, Southeast Asia