Agenda

DAY 1 | WEDNESDAY | 3 JULY 2024
DAY 2 | THURSDAY | 4 JULY 2023
8.15am

Registration

9.00am

Opening address

Priya Sunil

Priya Sunil

Deputy Editor, Southeast Asia

Human Resources Online

REWARDS OUTLOOK & STRATEGIES

9.15am

[Opening keynote]
Responsive rewards: Wielding employee benefit programmes that are aligned to business objectives

In order to attract and retain high-quality staff, it is important to have a broad employee benefits package that is cost effective, yet which does not come across as impersonal or transactional.

In this keynote session, we analyse:

  • The challenges of tailoring employee benefit programmes to meet the diverse needs of a modern workforce, considering demographics such as age, job role, and cultural differences.
  • Approaches to incorporate an individual and tailored approach to benefits, with the aim of supporting talent retention.
  • Strategies for organisations to measure the return on investment (ROI) of their employee benefit programmes, as well as fitment to business goals.

9.55am

[Panel discussion]
Aligning pay transparency with benchmarking: Maintaining equity in a hybrid work environment

No talent or organisation wants to be part of a wage war which leaves both parties with less room to negotiate or have a conversation. What today’s society does need is leaders who are sensitive to individual needs and circumstances. This is more so in Asia, where the concept of ‘pay transparency’ is layered with gender advocacy, cultural norms, and mindsets.

This conversation will aim to provide insights into:

  • Aligning the necessity for establishing internal equity standards with the calls for greater pay transparency in a way that matches the organisational culture & goals.
  • How to put a dollar value against the skills & experiences of each employee in order to assess human capital better.
  • Analysing the approaches to make data-driven compensation benchmarking decisions rather than relying on unfair and outdated practices.
  • Forward-facing methods for establishing salary data reliance and validity that tally with market & industry standards, and contribute to building company culture.
  • Setting up accessible yet centralised benefits avenues that provide equitable opportunities for recognition to all employees, regardless of hybrid/in-person setups.

Panellists:

Gareth Poh

Gareth Poh

Regional Head of HR

C.H. Robinson
Aayush Sikhwal

Aayush Sikhwal

Global Lead of Total Rewards

Coda
Tina Sharma

Tina Sharma

Head of Human Resources

HL Bank Singapore

Moderator:
Simon Chapman

Simon Chapman

Director

Deloitte

10.35am

Morning coffee break

11.05am

[Fireside chat]
Managing a regional rewards portfolio: Navigating the volatile regulatory outlook in APAC

In a constantly evolving economic landscape, employers continue to seek effective strategies to optimise their APAC-wide benefits operations.

In this session, two leaders take the stage to converse about:

  • Assessing the impact of changing regional dynamics on rewards strategy, such as the industrial relations & unions outlook, regulations, and cost of living variations.
  • How to process the information about regional market rates, economic projections, business affordability, and inflation to make adjustments to regional rewards strategies, and communicate these changes.
  • Setting up an appropriate technology architecture that supports rewards-related decision making, while ensuring linkage to the entire talent management cycle.
  • The implementation of a total rewards philosophy to position your company as a go-to employer in multiple markets.
Moderator:
Riantina

Riantina

Global Director, People & Culture

Remerge

11.45am

[Keynote session]

Up, up and away: Tackling the key drivers influencing employer-sponsored health insurance costs

Most studies peg the year-on-year costs of employer-sponsored healthcare in Southeast Asia increasing by close to 10% or more in 2024. As medical plan costs continue to rise, health and wellbeing costs are leading to unexpected or unbudgeted cost increases and making affordability more difficult for both employers and employees. It’s time to take stock of healthcare expenditure and medical inflation, so in this session, we will identify:

  • Data around the most alarming medical conditions driving insurance costs for employers.
  • The drivers of regional differences in healthcare costs, and the ways in which these increases can be mitigated to better navigate volatility.
  • How to optimise insights around claims utilisation to create a culture that is focused on preventive rather than reactive health measures.
Speakers:
Dr. Myralini Santhira Thesan

Dr. Myralini Santhira Thesan

Medical Director, Group Healthcare

AIA Group

Kevin Ho

Kevin Ho

Director of Health & Wellness Partner Management, Group Healthcare

AIA Group

12.25pm

Networking Lunch

1.25pm

[Networking session]
Reward yourself
Straight after lunch, let’s get refreshed through this facilitated networking session designed to re-energise you as well as expand your professional network. Don’t miss this opportunity to build relationships and gain perspectives from your peers!

1.45pm

[Lightning Talks]

Legal clinic: Navigating the guidelines on flexible work arrangement requests that will take effect on 1 December 2024

As the Tripartite Guidelines on Flexible Work Arrangement Requests (TG-FWAR) come into effect in December this year, they are expected to shape the norms and expectations around FWAs; namely, how employees should request formal FWAs and use them, and how employers and supervisors should handle FWA requests.

The insights shared in this legal-themed session will include: 

  • Shifts in company culture and values that can be adopted to ready organisations for the anticipated changes following the implementation of TG-FWAR.
  • Tackling the challenges and roadblocks that have hindered progress on FWAs so far.
  • Optimally utilising the thinking and approach behind the ‘return to office’ vs the ‘remote working’ philosophies.
  • Organisational policies and best practices that should be adopted ahead of the implementation of TG-FWAR to ease the transition process.
Speakers:
Dawn Wong

Dawn Wong

Head of People & Experience, APAC

Vayner Media
Zhao Yang Ng

Zhao Yang Ng

Local Principal

Baker McKenzie Singapore

REWARDING WORKFORCE SUCCESS

2.25pm

[Leadership exchange]
Rewards as a leverage of talent attraction and retention: The new rules of employee loyalty

Gone are the days where retention bonuses or matching the competitor’s salary package were the #1 ways to attract and retain talent. With a more purpose-driven workforce in place, many have stopped linking their job with money, but rather with ‘value’ – the value they generate for themselves, their families, and the society.

As such, rewards & recognition have been elevated for their contribution in engaging talent. In this session, facilitated by an experienced HR leader, let’s come around and identify:

  • How the composition of the rewards & recognition package has evolved to include career development, regular performance alignment, talent exchange programmes, and upskilling.
  • Best practices for aligning employer branding efforts with the cultural and business values of each organisation.
  • Creating a strong communication loop that ensures open & timely feedback, avenues for appreciation, and project-based developmental opportunities.
Speakers:
Anya Loh

Anya Loh

Head of HR, APAC

Watson-Marlow Fluid Technology Solutions

3.05pm

Afternoon Tea Break

3.35pm

[Case study]
Employee recognition: Innovating total rewards for the modern workforce

Growing numbers of companies are reshaping their total rewards strategies, and employee recognition is playing a profoundly important role in this transformation. This session delves deep into the heart of this revolution, exploring innovative, people-centered strategies; intuitive, integrated technologies; and forward-thinking methodologies that will shape how companies view and treat total rewards in the future.

This case study will appeal to attendees seeking insights into:

  • The role employee recognition can play as part of an effective total rewards strategy.
  • Exploring effective techniques for integrating recognition into the everyday employee experience that enhances employee engagement and retention.
  • Why integrating recognition into the everyday employee experience is a critical driver of culture change.
  • Different methods of measuring the return on investment in your employee recognition programme.
  • Meeting the needs and expectations of a multi-generational workforce.
Russell Flint

Russell Flint

Director Business Development, APAC 

O.C. Tanner

4.15pm

[Lightning talks]
Upskilling as the most in-demand benefit: The percolation of skills-powered rewards programmes 

As we emerge from a wintery economic climate that entailed restructuring across various sectors, what the workforce wants is to future-proof themselves so as to escape any further jolts. This, in addition to intrinsic motivation, is creating a demand of professional development opportunities among workers.

Stay tuned as two speakers take the stage in quick succession to discussion their philosophies around:

  • The means to implement skills-based talent approaches, such as building a skills inventory, redesigning job descriptions, aligning KPIs, and defining success metrics.
  • How leaders can overcome challenges around skills-based rewards, including data silos, mismatch around skills classifications, and differing managerial expectations.
  • Creating an innate culture of training-for-the-future by preparing employees for future roles and responsibilities.
  • Determining the frequency and nuances of conducting skills-based assessments and using this data to adapt compensation models.
  • How organisations can leverage technology to provide flexible, accessible, and personalised learning experiences for employees of all ages and backgrounds.
Speakers:
Jennifer Loh Drysdale-Banks

Jennifer Loh Drysdale-Banks

Global Human Resources Director

Gulf Oil Marine
Gary Lee

Gary Lee

Organisation and Business Partner Director

Dassault Systèmes

4.55pm

Closing address

Priya Sunil

Priya Sunil

Deputy Editor, Southeast Asia

Human Resources Online

5.10pm

End of day one

DAY 2 | THURSDAY | 4 JULY 2023

8.15am

Registration

9.00am

Welcome Remarks

Priya Sunil

Priya Sunil

Deputy Editor, Southeast Asia

Human Resources Online

SPECIALISED SUPPORT SYSTEMS

9.10am

[Thought leadership keynote]

The psychology of rewards: Peeling back the layers on employee motivation and incentivisation

There is a complex interplay between workforce motivation and the psychological perspective of rewarding employees. While we agree on the importance of nailing one’s values & drivers to reward them in a way they find truly ‘meaningful’, other workplace challenges remain.

In this special session, attendees can deepen their understanding of the psychological nuances of motivation, such as: 

  • The evolution in human behaviour across generations, and how this has impacted organisational dynamics.
  • The psychological implications of recognising and rewarding high-performing talent, and how this affects perceptions of equity and increased performance expectations among employees.
  • How leaders & people managers can navigate the delicate balance between intrinsic and extrinsic motivation in fostering employee engagement.
  • Strategies for incentivising psychological resilience, agility, and a high level of adaptability to change.
Speakers:
Hiroshi Limell

Hiroshi Limell

Senior Assistant Director, Organisation Culture & Employee Wellbeing

A*STAR – Agency for Science, Technology and Research

9.55am

[Panel discussion]
Redefining the onus of workplace wellness: Empowering employee welfare, not enabling it

With increased pressures for organisations to take on a greater proportion of their employees’ welfare costs, company leaders will need to reevaluate their strategies towards employee welfare in the workplace. These steps need to be taken to more clearly define the boundaries between personal responsibility and organisational responsibility towards employee welfare. Those who attend this panel can look forward to discussions on:

  • A framework for organisations on creating conducive environments and ecosystems where employees feel empowered to take care of themselves.
  • How organisations can and should define the boundaries of this redefined shared responsibility clearly and effectively; and how this communication can go a long way in promoting a sense of transparency and equity across all job levels and departments.
  • Creating wellbeing champions in the workplace to better understand the needs and desires of employees; and how long-term wellbeing solutions can be tailored.
Panellists:
Tay Jin Li

Tay Jin Li

Head of AIA Vitality & Product Proposition

AIA Singapore
Gayatheri Silvakumer

Gayatheri Silvakumer

Vice President, People & Culture

Star Alliance
Jing Ping Tan

Jing Ping Tan

Total Rewards Director

Otis Elevator Co.
Moderator:
Annie Lim

Annie Lim

Head of Human Resources

Lonza Biologics

10.35am

Morning coffee break

11.05am

[Panel discussion]

Restructuring the EVP: Incorporating rewards valued by Gen Z and Millennial employees

Fuelled by a ‘passion-driven’ workforce, where job security is no longer the primary focus, but doing meaningful work is, understanding the aspirations of generational demographics remains paramount. In this panel discussion, you can look forward to the panellists & moderator analysing: 

  • EVP refresh: How employers are rethinking job scopes, total rewards, and redefining the concept of ‘careers’ to win the talent war.
  • Ways to ‘slay’ talent practices for the youngest working generations in light of their technology dependence and savviness.
  • ‘Squad goals’: Multi-generation workforce management approaches that create a workplace driven by respect, inclusivity, and harmony.
  • Is there an opportunity for HR leaders to incorporate a ‘green budget’ in helping employees living sustainable lifestyles?
Panellists:
Leo Caballes

Leo Caballes

Head of Performance & Reward (Asia Pacific, Middle East & Africa)

KONE
Andrew Sam

Andrew Sam

Global TA Director

Jabil
Eleana Choy

Eleana Choy

Chief People Officer

Swire Shipping
Moderator:
Ray Chua

Ray Chua

Senior Director, Human Resources (SEA, Hong Kong & Shenzhen)

KLA Corporation

FORWARD-THINKING REWARDS

11.45am

[Leadership Exchange]]
Tech-infused talent management: Harnessing transformative tools for a happier workforce

Inspiring leadership, growth opportunities, meaningful work, and a healthy culture – these are often considered key to successful employee engagement. And in Singapore’s vibrant economy, engaged employees continue to be the #1 source of driving productivity. So how can employers boost employee engagement to deliver better business outcomes?

Join us for an interactive leadership exchange led by Lorraine Ng, Regional Head, Grab For Business, where we delve into the role of technology in enhancing employee experience (EX) and discuss the challenges that HR & people leaders are facing in implementing tech-powered human capital strategies.

Through group discussions and shared insights, this session aims to provide actionable takeaways that can be implemented in your own organisations to foster a more engaged and productive workforce.

Speaker:

Lorraine Ng

Lorraine Ng

Regional Head

Grab For Business

12.25pm

Networking Lunch

1.25pm

[Fireside chat]
Enhancing humanity through technology: Leveraging AI for the development of "soft" skills in demand

In tandem with the leaps and bounds in the development and application of AI processes, the USPs of the human workforce have become our ability to communicate effectively and develop niche skills that are irreplaceable by AI.

In this fireside chat, take this opportunity to learn about how AI can be harnessed to develop the required skills that set us apart from the same AI processes that many fear may make us obsolete.

Insights shared during this session will include:

  • Why “soft skills” are coming to the forefront of focus in hiring trends, and how the current workforces need to re-evaluate their perspectives towards such skills.
  • How AI can be utilised to refine our communications skills and identify areas of improvement and development.
  • A strategic framework for using AI to track ongoing progress of employees’ skills development and performance.
Panellists:
Han Ngi Juan

Han Ngi Juan

General Manager & Training Evangelist 

Yokogawa Electric International

2.05pm

[Panel discussion]
Rewriting the prescription for rewards: Shifting the focus of healthcare benefits from reactive to preventative measures  

Ensuring employees are aware of the range of wellness programmes available in their rewards packages, and have easy access to these measures, is key to creating an environment where employees feel incentivised to take charge of their health. To explore this topic further, we dive into this session to understand:  

  • How a framework for holistic healthcare can take into account five pillars of wellbeing: physical, financial, workplace, social, and family wellness.
  • Going beyond medical & insurance coverage to offer incentives or a gamification approach to help employees change their mindsets towards preventative healthcare.
  • Understand deeply and describe simply: Strategies to instil knowledge of available healthcare solutions, as well as equipping line managers for such conversations. 
  • Partner selection criteria: Unlocking value-driven conversations with the vendor ecosystem to brainstorm workforce insights beyond just healthcare data.
Panellists:
Michele Loh Xiang Jun

Michele Loh Xiang Jun

Head of Compensation & Benefits

Pacific International Lines

Yvonne Tan

Yvonne Tan

Chief People Officer Southeast Asia

dentsu
Moderator:
Haider Amir

Haider Amir

Director, Asia

TELUS Health

2.45pm

[Leadership exchange]
The currency of choice: Optimising the utilisation of personalised and flexible employee benefits programmes

Having gotten used to flexibility in their work routines, employees are keen to use the power of choice in determining their individual benefits portfolio as well. However, choice comes with challenges – wherein employee opinions must be aligned with managerial priorities and company budgets. In this facilitator-led interactive session, let’s bring out the following takeaways:

  • Highlighting the role of employee participation in aligning rewards strategies with goals, and driving business outcomes by building flexibility into total rewards.
  • Exploring the closer linkage between effective, cost-friendly technology platforms, and the human-centric approach required to elevate flexible rewards policies.
  • HR’s responsibility to facilitate the whole process, including stakeholder management, unravelling complexity, and creating culture readiness.

3.25pm

Afternoon Tea Break

3.55pm

[Fireside chat]
Roles of the future: Accelerating leadership & managerial awareness on leveraging compensation smartly

Most leaders & managers understand why rewards are important – but do they truly grasp the ‘how’ and ‘when’ of using rewards most effectively and to their advantage? In this coaching-style session, we brainstorm on the most effective ways to impact knowledge about the rewards strategy to your most important stakeholder – people managers. Key takeaways will include:

  • Effective strategies to build leadership awareness on external and internal trends that impact compensation decisions, and how to communicate these better.
  • Skills to hone for holding difficult but transparent discussions about business needs, individual asks, and crafting a path for getting people where they want to be.
  • How a rewards oversight team or CoE can be established internally so as to support people managers with timely market intelligence, data analytics, and anticipate shifts in employee preferences and organisational dynamics.
Panellist:
Lee U-jin

Lee U-jin

International HR Vice President

NCR Atleos
Moderator:
Molly Ang

Molly Ang

Vice President, Global Rewards

Seagate Technology

4.35pm

[Open mic]
Cash over culture: Strengthening organisational culture through meaningful employee recognition

The Open mic is a safe space where all are welcome to share their thoughts and experiences, as the mic is passed around the room. In this high-impact Open mic, we probe people practices for managing change, showing empathy, and building skills. Delegates are welcome to contribute meaningful ideas around:

  • How organisations that truly see, hear, and value employees to turn empathy from a buzzword into an impactful, teachable practice for decision makers.
  • An approach to combine proactivity with perseverance, such that change management sees a greater focus on people rather than processes.
  • Ways to encourage the management team to move past traditional methods of leadership, top-down tactics, and “business as usual” mentality.

4.55pm

Closing Remarks

Priya Sunil

Priya Sunil

Deputy Editor, Southeast Asia

Human Resources Online

5.05pm

End of Day 2